Do you know people who try to intimidate you? Or who waffle about decisions? Do you ever get tired of hearing, "That won't work," or "It's not my fault"? Now devotees of Brinkman and Kirschner's seminars and tapes can enjoy their insights in book form, while new fans discover the duo's tested techniques for bringing out the best in people at their worst. With wit and wisdom, the authors identify the 10 types of difficult people on the job-including tanks, snipers, grenades, know-it-alls, and think-they-know-it-alls. Step by step, they show exactly how to get results with each.
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Dr. Rick Brinkman and Dr. Rick Kirschner are naturopathic physicians, professional speakers, and trainers, and the coauthors of the bestselling audio and video tapes How to Deal with Difficult People, which have sold more than 300,000 copies. Since 1980, they have shared their insights with audiences across the nation and around the world through their company, R&R Productions.
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Book Description McGraw-Hill Companies, 1994. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_0070078386
Book Description McGraw-Hill Companies, 1994. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0070078386
Book Description McGraw-Hill Companies, 1994. Paperback. Book Condition: New. book. Bookseller Inventory # 0070078386
Book Description McGraw-Hill Companies, 1994. Paperback. Book Condition: New. Bookseller Inventory # P110070078386