Operations Management: Decision Making in the Operations Function (McGraw-Hill Series in Management) - Hardcover
This leading text, renowned for its decision-making approach to operations management, includes 21 case studies of real companies (now integrated throughout), in addition to many industry examples. Operations decision responsibilities are organized into 5 categories: quality, process, capacity, inventory, and workforce and the emphasis is on the management of the operations function vs. quantitive analysis or planning and control - quantitative material is contained solely within chapter supplements. Equal coverage is given to services and manufacturing and both are integrated into a common decision-making framework. In this new edition there is greater emphasis on quality, with new material on quality function deployment, progress capability analysis Baldridge Award criteria, Garvin's 8 dimensions, and the 7 tools of quality. Five critical themes are emphasized throughout: the interrelationship of service and manufacturing, the need for customer directed operations, continuous improvement, the integration of operations decisions with other business functions, and the globalization of operations. There is also a new Solved Problems section added to chapters with quantitative material, a new chapter 21 on Performance Measurement and Improvement, and new Practical Application boxes throughout. Also available - main text and lotus templates on IBM 5.25 (0-07-911437-7), 3.5" IBM Lotus template disk (0-07-832791-1), instructor's manual (0-07-056147-8), study guide (0-07-056148-6), test bank (0-07-056145-1), computerized test bank IBM 5.25" (0-07-832789-x), 3.5"(0-07-074588-9), overhead transparency acetates (0-07-074588-9), video plant tours and guide (0-07-911523-3).
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- PublisherMcGraw-Hill Companies
- Publication date1981
- ISBN 10 0070556121
- ISBN 13 9780070556126
- BindingHardcover
- Number of pages680
- Rating
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Operations Management: Decision Making in the Operations Function
Published by
McGraw-Hill Companies
(1981)
ISBN 10: 0070556121
ISBN 13: 9780070556126
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Hardcover
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Book Description Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: reprint ] Publisher: McGraw-Hill Inc.,US Pub Date: 5/1/1981 Binding: Hardcover Pages: 678 reprint edition. Seller Inventory # 5728494
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Operations Management: Decision Making in the Operations Function (McGraw-Hill Series in Management)
Published by
McGraw-Hill Companies
(1981)
ISBN 10: 0070556121
ISBN 13: 9780070556126
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Hardcover
Quantity: 1
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Book Description Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 15-0070556121-G
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Operations Management: Decision Making in the Operations Function
Published by
McGraw-Hill
(1981)
ISBN 10: 0070556121
ISBN 13: 9780070556126
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Hardcover
Quantity: 1
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Book Description Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:0070556121. Seller Inventory # 7071143
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