Everyone communicates, problem is, most don't have the necessary skills to communicate effectively. The Leadership Solution offers six steps for developing better leadership communication skills to improve performance. Using lively anecdotes and real-world examples, Jim Shaffer provides firsthand accounts of how Towers Perrin has helped dozens of Fortune 500 companies to fully engage their employees, and consistently keep the company's strategies and goals in mind.
Far from a gimmick or method du jour, The Leadership Solution is a complete program designed to focus employees on achieving valuable, measurable business results. It features:
"synopsis" may belong to another edition of this title.
In an increasingly competitive environment, leaders everywhere are looking for new ways to create competitive advantage. Most know that immense performance gains are to be had by managing their people better. But, many don't know how to do it. I've written this book to show you how. From my 20 years of consulting with many great and not so great companies, I'll show you how to get higher performance levels by engaging your people in your business, by creating a business of business people, by giving them the information they need to make the right decisions and to take the right actions, right as defined by your business strategy and goals. You'll learn how to get people to understand and accept why continuing change and improvement is necessary. You'll learn how to focus people on the critical few things that contribute most to your organization's success. You'll learn how to help people understand their role in improving the organization and how they'll benefit when the business succeeds.From the Back Cover:
As technology blurs international borders, and the resulting global competition becomes more intense than at any time in history, a leader's ability to connect each employee to the organization's business strategy and goals becomes a new keyto long-term success, especially in an ultra-tight labor market. The Leadership Solution presents a step-by-step plan to manage knowledge and information in a way that engages peopleand substantially improves business performance.
Leadership expert and Towers Perrin principal Jim Shaffer draws on his experience with dozens of global powerhousesToyota, IBM, Motorola, and othersto outline a complete leadership process that will work for any organization in any industry. Lively anecdotes and examples reveal how leaders confronted real business problemsfrom free-falling stock prices to chaotic mergers and acquisitionsand worked through these problems, connecting the dots to emerge stronger and more successful both as organizations and as leaders.
What does Jerre Stead do that helped IngramMicro become one of the world's largest technology companies? What does Jack Welch do that helped him restore GE to its status as one of the world's most valuable companies? What does FedEx do that helps it maintain its next-day delivery leadership? What does Pat Kelley do at PSSWorld Medical that has helped create one of the world's true hyper-growth companies? The Leadership Solution provides distinctive insight into how these and other companies are able to create compelling places to work, places where everyday people think and act like business owners to achieve extraordinary goals.
Fascinating case studies and leadership tools offer up:
Today's world is changing rapidly, and the knowledge and skills needed to be an effective leader are changing rapidly with it. Jim Shaffer's complete, no-nonsense leadership seminar, The Leadership Solution, doesn't provide complicated formulas or secret strategies, just top-to-bottom and bottom-to-top techniques for managing information and knowledge to achieve top performance from everyone in the business. Use it to discover what the best of the best do to get their people on board and moving in the same direction...
Then design a plan that does the same for you.
Communication Techniques to Focus Everyone in Your Organization on the Same Goal, and Point the Way to the Next Level.
Praise for Jim Shaffer's The Leadership Solution:
"Destined to become the classic treatise on how communication transforms hum-drum organizations into compelling places to work."
Jack Zenger, Author of Not Just for CEOs and Making 2+2=5.
"The Leadership Solution is a book that offers meaningful solutions to the essential need of any organization today, to have in its people a sense of being part of the organization, and not just filling functions for them."
Horst H. Schulze, President and COO The Ritz Carlton.
"In The Leadership Solution you will find tools that will help you connect your people to your mission. As we say around here, 'We can learn to lead. So can you.'"
Patrick Kelly, Chairman and CEO PSS/World Medical, Inc.
"If you are running a business today--or aspiring to run a business--you should read this book. It's practical, common sense look at how leaders use communication to solve business problems."
James F. Orr III, Former Chairman and CEO UNUM Provident Corporation.
"No one has a better grasp of the exquisite connections between good leadership, good communication, and good business results than Jim Shaffer. In The Leadership Solution he encapsulates 20 years consulting experience to make those connections for both business leaders and communication professionals. Both need to read this important book and together apply its lessons."
Roger D'Aprix, D'Aprix and Company.
"Jim Shaffer knows what makes the future tick. The ideas in this book are invaluable for someone wanting to lead an organization into the future."
Robert L. Dilenschneider, CEO The Dilenschneider Group.
"About this title" may belong to another edition of this title.
Book Description McGraw-Hill, 2000. Hardcover. Book Condition: New. book. Bookseller Inventory # 0070790639
Book Description McGraw-Hill, 2000. Hardcover. Book Condition: New. 1. Bookseller Inventory # DADAX0070790639
Book Description McGraw-Hill, 2000. Hardcover. Book Condition: New. Bookseller Inventory # P110070790639