How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want - Softcover

Runion, Meryl

Softcover

ISBN 10: 0071424857 ISBN 13: 9780071424851

Publisher: McGraw Hill, 2003

Synopsis

Easy-to-master techniques for more effective communications in all areas of life

In this breakthrough guide, communication guru Meryl Runion explains why effective communication is more than just a business tool. It is also the key to happier, healthier relationships, and greater personal fulfillment and business success. In How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want she introduces readers to the concept of power phrases--short, focused expressions that let people be direct and to the point without seeming brusque or nasty. In clear, down-to-earth language, illustrated with numerous vignettes and real-world examples, Runion teaches readers how to:

• Say what needs to be said without fear of misinterpretation or creating negative emotional responses
• Master six basic methods for crafting power phrases for any setting and every social, professional, or interpersonal situation

About this title

From the Publisher:

Meryl Runion is a speaker and trainer who focuses on communication skills. Her clients include Bell South, IBM, Travelers Insurance, KPMG, Sieman Corporation, and Johnson's Wax. She has been featured in USA Today, Women in Business, and First for Women, and she is a regular guest on nationally syndicated TV and radio programs. She lives in Denver.

From the Author:

Did you ever want to shake someone and ask, "Why didn’t you say anything?" They might have responded, "I didn’t want to hurt your feelings"’ or, "No one else was saying anything", or "I didn’t know what to say". Perhaps they said, "I didn’t want to be a tattle tale" or "You’re the boss and I didn’t think it was appropriate", "I don‘t like discussing things like that" or "I figured you knew".

Who cares why no one spoke the Simple Truth if you just lost your best employee, friend or customer because no one told you something essential? There is no comfort in knowing why someone stayed silent if you did something foolish, if someone you trust was robbing you blind or if you made a wrong decision, and someone knew and didn’t say anything.

Staying silent is so common we often do not realize there is another way. That is why PowerPhrases are essential. They provide the words to say what needs to be said. Failure happens one Poison Phrase at a time. Success happens one PowerPhrase at a time. I invite you to stand up, power up and SpeakStrong.

About this edition

• Publisher: McGraw Hill
• Publication date: 2003
• ISBN 10: 0071424857
• ISBN 13: 9780071424851
• Binding: Paperback
• Number of pages: 224