About the Author:
Paige Baltzan teaches in the Department of Information Technology and Electronic Commerce at the Daniels College of Business at the University of Denver. She holds a B.S.B.A. specializing in Accounting/MIS from Bowling Green State University and an M.B.A. specializing in MIS from the University of Denver. Paige also teaches online at Strayer University. She is the co-author of several books, including Business Driven Technology, Essentials of Business Driven Information Systems, I-Series, and a contributor to Management Information Systems for the Information Age. Before joining the Daniels College faculty in 1999, Paige spent several years working for a large telecommunications company and an international consulting firm where she participated in client engagements in the United States, as well as South America and Europe. Paige lives in Lakewood, Colorado, with her husband, Tony, and daughters, Hannah and Sophie.
Amy Phillips teaches in the Department of Information Technology and Electronic Commerce in the Daniels College of Business at the University of Denver. Amy’s main teaching and research areas involve Internet and mobile technologies. With her MCT certification, Amy works with developing training material for Microsoft’s Web Services platform, .NET. Amy has been teaching for 25 years and has co-authored several textbooks, including Business Driven Technology, Management Information Systems for the Information Age, Internet Explorer 6.0, and PowerPoint 2003.
Brian Detlor is an Associate Professor of Information Systems at the DeGroote School of Business at McMaster University in Hamilton, Ontario. Brian specializes in research concerning Web information seeking, digital literacy, knowledge management, and the adoption and use of portals across organizational, government, and community domains. He teaches introductory information systems courses to undergraduate Commerce students, as well as a course on management issues in electronic business. With over 10 years of computer industry experience, Brian has published scholarly articles in several leading journals, including the Communications of the ACM, the Journal of Business Research, and the Information Systems Journal, and has authored/co-authored two books: Towards Knowledge Portals and Web Work.
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