The Service Operation Key Element Guide is a handy reference guide to the core Service Operation publication. It discusses ITIL and its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and what compliance means. The main focus of the Key Element Guide is to provide an overview of the principles, objectives, and key elements of Service Operation as well as an overview of the Service performance balance, the Service Operation functions and Operation planning.
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Book Description Stationery Office Books. Paperback. Book Condition: Brand New. 64 pages. 5.35x4.02x0.16 inches. In Stock. Bookseller Inventory # zk0113311184
Book Description The Stationery Office, 2008. Paperback. Book Condition: New. book. Bookseller Inventory # 0113311184