Service Operation - French (Exploitation des Services) (French Edition) - Softcover
The title introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books, which have been updated where necessary. Each of the five core ITIL V3 titles from OGC's Best Practice range published by TSO shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
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- PublisherThe Stationery Office
- Publication date2009
- ISBN 10 0113311478
- ISBN 13 9780113311477
- BindingPaperback
- Number of pages307
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Exploitation Des Services
ISBN 10: 0113311478
ISBN 13: 9780113311477
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Book Description Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M00113311478-V
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