Mediation is used in both the private and public sectors. There are two main undercurrents leading to the global growth of mediation - dissatisfaction with the costs, delays and uncertain outcomes of the litigation systems and, to a lesser extent, arbitration, the traditional alternative. The three big areas of dispute which are resolved through mediation are personal injury, construction, employment and discrimination. Looking at personal injury disputes,this mediation series is aimed not at the practitioner but those such as Human Resource personnel who work within areas where disputes are regular - and indeed the plaintiff - where they would rather settle through mediation than the courts.
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