This comprehensive and practical guide to all types of communication explores the skills needed for effective reading, writing, speaking, listening, thinking critically, and collaborating. It also offers sensible advice related to certain aspects of personal development and interpersonal skills. These skills are required for varied numerous technical and business fields—and more importantly, success in them. Topic coverage includes a basic review of grammar, spelling, handwriting and punctuation proficiency, sentence engineering and paragraph forms. Additional information focuses on organizational skills, customer service, teamwork, and self-management. Many practical applications accompany all of these concepts. For anyone in the workforce, and pre-employment or employee training programs, understanding the overall function of the enterprise, and the need for flexible, adaptive workers in a diverse human environment with an eye for global commerce.
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