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9780131599697

Workplace Writing: Planning, Packaging, and Perfecting Communication

Gerson, Sharon; Gerson, Steven

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This modern text outlines a simple solution for producing all forms of workplace communication–one that focuses on how to effectively plan, package and perfect oral and written communication. Its accessible, four-color design is illustrated with interesting scenarios and examples featuring real people, real communication challenges and real resolutions to those challenges. With its contemporary approach, it covers trends for electronic, hard-copy and oral communication and includes substantive illustrations that show before/after samples and writer annotations. Innovative end-of-chapter exercises are designed for a variety of learners and include degree-specific assignments that reinforce career-related communication techniques.  

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Book Description Prentice Hall, 2009. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Table of Contents 1. Communicating in the Workplace 2. Collaborating in the Workplace 3. Meeting the Needs of the Audience 4. Planning Workplace Communication 5. Packaging Workplace Communication through Effective Document Design 6. Perfecting Workplace Communication 7. Oral Presentations and Nonverbal Communication in the Workplace 8. Visual Aids in the Workplace 9. Electronic Communication: E-Mail Messages, Instant Messages, Text Messages, and Blogging 10. Traditional Correspondence: Memos and Letters 11. Employment Communication: Resumes, Application Letters, Interviewing, and Follow-Up Letters 12. Communicating Bad News in the Workplace 13. Persuasive Workplace Communication 14. Designing Web Sites 15. Descriptions, Process Analyses, and Instructions 16. Research and Documentation 17. Short, Informal Reports 18. Long, Formal Reports 19. Internal and External Proposals Appendix: Grammar, Punctuation, Mechanics, and Spelling. Bookseller Inventory # ABE_book_new_0131599690

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