The Myths of Japanese Quality - Hardcover

Eberts, Ray; Eberts, Cindelyn

Hardcover

ISBN 10: 0131808036 ISBN 13: 9780131808034

Publisher: Prentice Hall Direct, 1995

Synopsis

Clears up misconceptions about Japanese quality, argues that Americans underestimate American quality, and describes Japanese predatory business practices

About this title

From the Publisher:

Presents the provocative thesis that Japanese quality isn't all it's cracked up to be. KEY TOPICS: American workers are 30% more productive than Japanese workers, and in 1993, Hondas were nearly 13 times as likely to be recalled as GM cars. Maybe Japanese products and companies aren't superior after all -- maybe it's a carefully fostered myth. That's the authors' conclusion, based on extensive research and living in Japan. They found badly-made products and a system that discourages improvement. Japanese schools enforce conformity, and as a result, Japanese corporations still can't innovate, so they're failing in new markets. The Myths of Japanese Quality also takes another, closer look at quality theories of W. Edwards Deming, concluding that they're often not implemented by Japanese companies -- or, where implemented, they sometimes do more damage than good. It's provocative. But anyone who assumes that Japanese products are superior -- or that the Japanese offer a model for American corporations and schools -- will find The Myths of Japanese Quality impossible to ignore.

About the Author:

Cindelyn Eberts has taught at USC and Purdue.

About this edition

• Publisher: Prentice Hall Direct
• Publication date: 1995
• ISBN 10: 0131808036
• ISBN 13: 9780131808034
• Binding: Hardcover
• Edition number: 1
• Number of pages: 400