9780136088509

Managing Quality (4th Edition)

Foster, Thomas

ISBN 10: 0136088503 / 0-13-608850-3
ISBN 13: 9780136088509
Publisher: Prentice Hall
Publication Date: 2009
Binding: Hardcover
About this title:
Synopsis:
Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System
 
For quality control managers and/or anyone interested in greater quality management.
 

"About this title" may belong to another edition of this title.
 

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