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9780787901622

Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations

Costantino, Cathy A.; Merchant, Christina Sickles Author

9780787901622: Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations

Expert advice on building better conflict management programs

Conflict in the workplace is always an eventuality. But it needn't be so costly or counter-productive. This book presents a clear, step-by-step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost-effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings.

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From the Inside Flap:

As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. Corporations, government agencies, and other organizations are finding it increasingly more productive and much more cost-effective to be proactive in designing systems to manage this inevitable conflict, whether systemic or interpersonal. And, as the business climate is getting more turbulent, conflict is increasing and demands attention.This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors, both prominent experts in Alternative Dispute Resolution (ADR) practice, government, and the field of conflict resolution present a structured process for helping organization development and human resource professionals and consultants to assess programs to improve them or implement new ones.

From the Back Cover:

A clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors—both prominent experts in the field of conflict resolution—present a structured process that will help organization development and human resource professionals evaluate and improve their current programs, or develop and implement new strategies.

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Costantino, Cathy A.; Merchant, Christina Sickles Author
Published by Jossey-Bass (1995)
ISBN 10: 0787901628 ISBN 13: 9780787901622
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Book Description Jossey-Bass, 1995. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: COPING WITH CONFLICT IN ORGANIZATIONS.Organizational and Individual Responses to Conflict.Conflict Management as a System.The Emerging Use of ADR in Organizations.IMPROVING CONFLICT MANAGEMENT SYSTEMS.Interest-Based Dispute Systems Design.Moving into the System: Entry and Contracting.Looking at the Big Picture: Organizational Assessment.Constructing Conflict Management Models: Design Architecture.Building a Knowledge and Skill Base: Training and Education.Getting Started: Implementation.Motivating Others: Rewards and Incentives.Figuring Out If It Works: Evaluation.TROUBLESHOOTING CONFLICT MANAGEMENT SYSTEMS.Taking the System as You Find It.Having Tea with Your Demons: Resistance and Constraints.Epilogue: Policy and Practice Implications for Improvement of Conflict Management Systems. Bookseller Inventory # ABE_book_new_0787901628

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Costantino, Cathy A.; Merchant, Christina Sickles Author
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Book Description Jossey Bass, 1995. Hardback. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # VW-9780787901622

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Book Description John Wiley Sons Inc, United States, 1995. Hardback. Book Condition: New. 232 x 158 mm. Language: English Brand New Book. Expert advice on building better conflict management programs Conflict in the workplace is always an eventuality. But it needn t be so costly or counter--productive. This book presents a clear, step--by--step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost--effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings. Bookseller Inventory # AAC9780787901622

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Costantino, Cathy A.; Merchant, Christina Sickles Author
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Book Description John Wiley Sons Inc, United States, 1995. Hardback. Book Condition: New. 232 x 158 mm. Language: English Brand New Book. Expert advice on building better conflict management programs Conflict in the workplace is always an eventuality. But it needn t be so costly or counter--productive. This book presents a clear, step--by--step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost--effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings. Bookseller Inventory # AAC9780787901622

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Book Description Jossey-Bass. Hardcover. Book Condition: New. 0787901628 Premium Publisher Direct Books are Like New or Brand New books direct from the publisher sometimes at a discount. Multiple copies are usually available. These books are not available for expedited shipping and may take up to 14 business days to receive. Bookseller Inventory # Z0787901628ZN

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Book Description Hardcover. Book Condition: New. 1st. 168mm x 23mm x 223mm. Hardcover. Expert advice on building better conflict management programsConflict in the workplace is always an eventuality. But it needn't be so costly or counter-productive. This book presents .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 272 pages. 0.503. Bookseller Inventory # 9780787901622

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Book Description Jossey-Bass Inc Pub, 1995. Hardcover. Book Condition: Brand New. 1st edition. 252 pages. 9.50x6.25x0.75 inches. In Stock. Bookseller Inventory # x-0787901628

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Book Description Jossey-Bass. Hardcover. Book Condition: New. Hardcover. 272 pages. Expert advice on building better conflict management programsConflict in the workplace is always an eventuality. But it neednt be so costly or counter-productive. This book presents a clear, step-by-step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a effecient, cost-effective way. The authors, both promiment experts in the field, present a structured process for assessing conflict management programs in order to improve them or to implement new ones. As such, this book serves as an excellent resource for organization development and human resource professionals and consultants interested in proactively tackling the business concerns that conflict brings. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN, Momence,IL, Commerce,GA. Hardcover. Bookseller Inventory # 9780787901622

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