About Stella & Rose's Books, PBFA
We are a family-run business consisting of two shops: Rose's Books at 14 Broad Street, Hay-on-Wye, Herefordshire, HR3 5DB, UK and Stella Books at Monmouth Road, Tintern, Monmouthshire, NP16 6SE, UK.
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Terms of Sale
Tel: +44 (0)1291 689755. Payment with order. We accept most major Credit and Debit cards including Amex. and PayPal. Our objective is to get the book in the post to you within one working day. Orders received after mid- day UK time on Fridays may not be processed until the following Monday. We aim to answer all emails within 1 business day. Returns: We do our best to make sure that all of our books are described accurately. Books can be returned within 14 days of receipt. If a book is found to b...
Orders usually ship within 1 business day. UK customers: we offer a flat rate postage, same cost regardless of how many books ordered. Outside UK: Shipping costs are based on books weighing up to 1KG or 2.2lbs. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. All books are sent using Royal Mail or Parcelforce