The Phoenix Emporium

Terms of Sale for The Phoenix Emporium

Compliance: All our sales are conducted in accordance with the AbeBooks Seller Agreement, Seller Policies, and Returns policy. We ensure that we abide by global regulations.

Listings: We are committed to ensuring that all our listings adhere strictly to AbeBooks' policies. Any violation of these policies may result in the removal of our listings or termination of our selling privileges.

Product Types: We offer a variety of products including international e...

Shipping Terms for The Phoenix Emporium

Order Processing and Shipping: We aim to process and ship all orders within 48 hours of receipt. We do not reject orders based on shipping location. Tracking details will be provided for all orders, and products may be shipped from multiple locations.

Delivery Times: Delivery times are estimates only and commence from the date of shipping, not the date of order. We are not responsible for any delays caused by destination customs clearance processes or other factors outside our control.

Shipping Costs: Shipping costs are calculated based on the weight of the order and the delivery location. All shipping costs are clearly stated at the time of purchase.

Customs & Duties: Customers are responsible for any import duties, customs, and taxes levied by their country. These are not included in the cost of the order or shipping fee.

**Returns: **The Phoenix Emporium is required to accept returns when initiated within 30 days of the estimated delivery date, for all reasons under AbeBooks' Return Policy. Refund amounts are based on the return reason. Charging a restocking fee for any return is strictly prohibited.All returns, regardless of payment method, are subject to the return policies. Failure to process a refund for a returned item is strictly prohibited. All refunds must be issued via the same payment method originally used to pay for the order. The Phoenix Emporium is also required to provide a refund in cases where an item is unclaimed, returned due to an incomplete address, returned to sender, or for a similar reason.

**Delivery Address: **It's the customer's responsibility to provide a correct and complete delivery address. We are not liable for non-delivery due to errors in the provided address.

By placing an order with The Phoenix Emporium, you agree to these shipping terms. Please read them carefully before making a purchase.

Note: This Shipping Terms is intended for general informational purposes and may not include all terms, conditions, and exclusions applicable to The Phoenix Emporium's products and services. The Phoenix Emporium reserves the right to change these terms at any time without prior notice.