James Champy

View Larger
Image

Inspire!: Why Customers Come Back

James Champy

Synopsis:
SUPERANNO Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what's new and really works in business, he takes on the challenge of inspiring customersùeven in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.

More About this Book | View All Listings | View Collectible Listings

Other editions: Hardcover - 2008, Softcover - 2004, Hardcover - 2002, Softcover - 2001, Softcover - 2001, Softcover - 2001, Hardcover - 2000, Softcover - 1996, Softcover - 1995, 1995