The Relational Enterprise: Moving Beyond Crm to Maximize All Your Business Relationship

Kenneth Carlton Cooper; Ken Cooper

ISBN: 9780814406694
Publisher: Amacom Books
Publication Date: 2001
Binding: Hardcover

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Effective Competency Modeling & Reporting: A Step by Step Guide for Improving Individual & Organizational Performance

Kenneth Carlton Cooper; Ken Cooper

ISBN: 9780814405482
Publisher: Amacom Books
Publication Date: 2000

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