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Michael Leboeuf

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How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age

Michael Leboeuf

ISBN:

9780425175019

Publisher:

Berkley Pub Group

Publication Date:

2000

Binding:

Softcover

Synopsis:
Thoroughly revised and updated for the digital age, this classic business book explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service. Original.

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Other editions: Hardcover - 2002, Softcover - 1997, 1997, Hardcover - 1996, 1995, Softcover - 1995, Hardcover - 1994, Softcover - 1994, Softcover - 1993, Softcover - 1990

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