Creating Strategic Leverage: Matching Company Strengths With Market Opportunities

Milind M. Lele

ISBN: 9780471631422
Publisher: John Wiley & Sons Inc
Publication Date: 1992
Binding: Hardcover

Not only examines how to analyze industry structure and how to determine your company's competitive position within it, but also details how to use such analysis in order to gain the competitive edge by anticipating or changing the rules of the game--even changing the game itself. Provides clear, concise solutions to some major problems such as how to describe and communicate a strategy and how to determine what's feasible and what's not, depending on your company's position. Packed with case studies from such industries as AT&T, Federal Express, United Airlines and more.

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The Customer Is Key: Gaining an Unbeatable Advantage Through Customer Satisfaction

Milind M. Lele; Jagdish N. Sheth

ISBN: 9780471549178
Publisher: John Wiley & Sons Inc
Publication Date: 1991
Binding: Softcover

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Other editions: Hardcover - 1987