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AbeBooks’ customer support staging open house on 29 July


Job-seekers interested in working for AbeBooks are invited to attend an open house being staged by our customer support department on Wednesday 29 July.

As I am sure most people know, AbeBooks is an online marketplace for new, used, rare and out-of-print books. We are located in a fantastic office building close to downtown Victoria. From my desk, I can see float planes taking off, the Olympic mountains in Washington State, the Gorge waterway and its kayakers, and much more. This company was founded in 1996 and acquired by Amazon.com, Inc., in December 2008. More than 20 people are currently employed in the customer support section, which helps booksellers to sell books and booklovers to buy books.

Customer support is a vital part of our company and we’re proud of the level of support that we offer to buyers and sellers. Anyone interested in working in this part of AbeBooks requires a deep commitment to providing exceptional customer service, excellent communication skills and the ability to work in a demanding technology-driven environment. A sound knowledge of Internet-related technologies is vital.

Visitors will be given an introduction to the company and learn more about the skills required to work in this department of AbeBooks. There will also be a tour of the facility and the opportunity to meet Human Resources director Judy Hamza and Shaun Jamieson, Director of Sales and Account Management. Visitors are welcome to drop off resumes.

The open house will be staged on Wednesday 29 July from 1pm until 2.30pm. AbeBooks is located in a state-of-the-art office building at Suite 500, 655 Tyee Road, Victoria, BC, V9A 6X5 – just a few minutes from downtown Victoria. Refreshments will be served. Anyone requiring further details should email hr@abebooks.com

One other thing, AbeBooks is filled with people who began their AbeBooks’ career in customer support before transferring to other areas of the company. The marketing, quality assurance, operations, and systems departments all contain people who cut their teeth in customer support.

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Richard Davies

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