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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. PAPERBACK. Book Condition: Good. 0866122257. Bookseller Inventory # RUS8261.1ACNWAC102115H1083A

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Managing Front Office Operations (Coursebook): Michael L. Kasavana,

Michael L. Kasavana, Richard M. Brooks, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: POOR. Acceptable: Possible ex-library copy with the library's markings. May have moderate notes or highlighting. Will no longer have its dust jacket if applicable and accessories may no longer be included. Bookseller Inventory # 2554389585

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Managing Front Office Operations (Coursebook): Michael L. Kasavana,

Michael L. Kasavana, Richard M. Brooks, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: VERY GOOD. Very Good copy, cover and pages show some wear from reading and storage. Binding may have light creases. Lots of life left in these pages. Bookseller Inventory # 2611227015

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. This book has a light amount of wear to the pages, cover and binding. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Book has some visible wear on the binding, cover, pages. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Light shelf wear and minimal interior marks. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Dust Cover Missing. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. Bookseller Inventory # G0866122257I3N01

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Book has a small amount of wear visible on the binding, cover, pages. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Minimal damage to cover and binding. Pages show light use. Bookseller Inventory # G0866122257I3N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: As New. Nearly new condition book. Bookseller Inventory # G0866122257I2N00

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Bookseller Inventory # ABE_book_usedgood_0866122257

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Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Kasavana, Michael

Published by Educational Inst of the Amer Hotel (1998)

ISBN 10: 0866121803 ISBN 13: 9780866121804

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Item Description: Educational Inst of the Amer Hotel, 1998. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Bookseller Inventory # ABE_book_usedgood_0866121803

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. PAPERBACK. Book Condition: Fair. 0866122257 FAST SHIPPING!! Student Edition. No CD Included. Access code may be used. Heavy wear, wrinkling, creasing or tears on cover and spine.Heavy writing and highlighting. Cover has used book stickers or residue. Marker on cover or bottom edge of book. Book may have additional damage or defects not listed above. Bookseller Inventory # 0866122257-4

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Front Office Operations (Coursebook): Michael L. Kasavana;

Michael L. Kasavana; Richard M. Brooks; Michael Kasavana; Editor-Educational Institute of American Hotel

Published by Educational Inst of the Amer Hotel (1998)

ISBN 10: 0866121803 ISBN 13: 9780866121804

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Item Description: Educational Inst of the Amer Hotel, 1998. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866121803

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Managing Front Office Operations (Coursebook): Michael L. Kasavana;

Michael L. Kasavana; Richard M. Brooks; Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866122257

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Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Kasavana, Michael

Published by Educational Inst of the Amer Hotel (1998)

ISBN 10: 0866121803 ISBN 13: 9780866121804

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Item Description: Educational Inst of the Amer Hotel, 1998. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_0866121803

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Managing Front Office Operations with Answer Sheet: Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; American Hotel & Lodging Educational Institute

Published by U.S.A.: Educational Institute (2012)

ISBN 10: 0133097102 ISBN 13: 9780133097108

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Item Description: U.S.A.: Educational Institute, 2012. Soft cover. Book Condition: Good. Dust Jacket Condition: Good. Good condition, used in outstanding condition. Book is the US version. TEXTBOOK ONLY, not included Answer Sheet (AHLEI). Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available. Bookseller Inventory # ABE-14780301981

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Managing Front Office Operations with Answer Sheet: American Hotel &

American Hotel & Lodging Association, American Hotel & Lodging Educational Institute, Kasavana, Michael L.

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Paperback. Book Condition: Good. Books have varying amounts of wear and highlighting. CDs are not included. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. We are not able to ship internationally. May contain highlighting/underlining/notes/etc. This item may not include any CDs, Infotracs, Access cards or other supplementary material. Usually ships within 2 business days in quality packaging. Satisfaction guaranteed. Bookseller Inventory # 8800031866062

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Managing Front Office Operations with Answer Sheet: American Hotel &

American Hotel & Lodging Association, American Hotel & Lodging Educational Institute, Kasavana, Michael L.

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Paperback. Book Condition: Acceptable. NO EXAM SHEET!! CONTAINS SLIGHT WATER DAMAGE/STAIN, STILL VERY READABLE We are not able to ship internationally. May contain highlighting/underlining/notes/etc. This item may not include any CDs, Infotracs, Access cards or other supplementary material. Usually ships within 2 business days in quality packaging. Satisfaction guaranteed. Bookseller Inventory # mon0000272872

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Managing Front Office Operations with Answer Sheet: Kasavana, Michael L.,

Kasavana, Michael L., American Hotel & Lodging Educational Institute, American Hotel & Lodging Association

Published by Educational Institute

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute. Book Condition: Acceptable. Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST. Bookseller Inventory # PEN-133-076

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Managing Front Office Operations with Answer Sheet: Kasavana, Michael L.;

Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel, & Lodging Assoc

Published by U.S.A.: Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: U.S.A.: Educational Institute, 2013. Soft cover. Book Condition: Good. Dust Jacket Condition: Good. Good condition, used in outstanding condition. Book is the US version. TEXTBOOK ONLY, not included Answer Sheet (AHLEI). Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available. Bookseller Inventory # ABE-14780301982

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Managing Technology in the Hospitality Industry with: Kasavana, Michael L.;

Kasavana, Michael L.; American Hotel & Lodging Educational Institute

Published by Educational Institute (2012)

ISBN 10: 0133076946 ISBN 13: 9780133076943

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Item Description: Educational Institute, 2012. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook's comprehensive introduction to the information systems used in hospitality. This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology. Bookseller Inventory # ABE_book_usedgood_0133076946

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Managing Front Office Operations with Answer Sheet: Kasavana, Michael L.,

Kasavana, Michael L., American Hotel & Lodging Educational Institute, American Hotel, & Lodging Assoc

Published by Educational Institute

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute. Book Condition: Good. Good copy ready to ship same or next day! May not include supplemental materials such as CDs and access codes. Cover shows normal wear and pages contain some marking/highlighting. Choose Expedited Shipping for delivery in 2-6 days! Thank you!. Bookseller Inventory # ING-2900133430782

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Accounting for Club Operations: Raymond Schmidgall; James

Raymond Schmidgall; James W. Damitio; Michael L. Kasavana; Corporate Author-American Hotel & Lodging Association. Educational Institute; Corporate Author-Hospitality Financial and Technology Professionals

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866121900 ISBN 13: 9780866121903

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866121900

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Managing Technology in the Hospitality Industry Online: Kasavana, Michael L.,

Kasavana, Michael L., American Hotel & Lodging Educational Institute

Published by Educational Institute

ISBN 10: 0133356094 ISBN 13: 9780133356090

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Item Description: Educational Institute. Book Condition: New. . Ships fast. Expedited shipping 2-4 business days; Standard shipping 7-14 business days. Ships from USA!. Bookseller Inventory # VEGAN-500-385

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_0866122257

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Managing Front Office Operations (Coursebook): Kasavana, Michael L.;

Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: New. book. Bookseller Inventory # 0866122257

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Managing Front Office Operations with Answer Sheet: Kasavana, Michael L.;

Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel & Lodging Association

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations. Bookseller Inventory # ABE_book_usedgood_0133430782

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