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Michael L. Kasavana, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: Good. 6th Edition. N/A. Former Library book. Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP11879179

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Michael L. Kasavana, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: Very Good. 6th Edition. N/A. Former Library book. Great condition for a used book! Minimal wear. Bookseller Inventory # GRP90294741

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Michael L. Kasavana, Richard M. Brooks, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: POOR. Acceptable: Possible ex-library copy with the library's markings. May have moderate notes or highlighting. Will no longer have its dust jacket if applicable and accessories may no longer be included. Bookseller Inventory # 2554389585

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Michael L. Kasavana, Richard M. Brooks, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: VERY GOOD. Very Good copy, cover and pages show some wear from reading and storage. Binding may have light creases. Lots of life left in these pages. Bookseller Inventory # 2611227015

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Michael L. Kasavana, Richard M. Brooks, Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: GOOD. Gently used may contain ex-library markings, possibly has some light highlighting, textual notations, and or underlining. Text is still easily readable. Bookseller Inventory # 2621951862

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Light shelf wear and minimal interior marks. Bookseller Inventory # G0866122257I3N00

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Dust Cover Missing. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. Bookseller Inventory # G0866122257I3N01

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. Paperback. Book Condition: Good. Minimal damage to cover and binding. Pages show light use. Bookseller Inventory # G0866122257I3N00

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. PAPERBACK. Book Condition: Good. 0866122257. Bookseller Inventory # RUS8261.1ACNWAC102115H1083A

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Bookseller Inventory # ABE_book_usedgood_0866122257

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Michael L. Kasavana; Richard M. Brooks; Educational Institute of American Hotels

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866122257

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel. PAPERBACK. Book Condition: Fair. 0866122257 FAST SHIPPING!! Student Edition. No CD Included. Access code may be used. Heavy wear, wrinkling, creasing or tears on cover and spine.Heavy writing and highlighting. Cover has used book stickers or residue. Marker on cover or bottom edge of book. Book may have additional damage or defects not listed above. Bookseller Inventory # 0866122257-4

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Michael L. Kasavana; Richard M. Brooks; Michael Kasavana; Editor-Educational Institute of American Hotel

Published by Educational Inst of the Amer Hotel (1998)

ISBN 10: 0866121803 ISBN 13: 9780866121804

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Item Description: Educational Inst of the Amer Hotel, 1998. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866121803

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Kasavana, Michael L.; Brooks, Richard M.; American Hotel & Lodging Educational Institute

Published by U.S.A.: Educational Institute (2012)

ISBN 10: 0133097102 ISBN 13: 9780133097108

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From: Readingisgoodforyou (Oakley, CA, U.S.A.)

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Item Description: U.S.A.: Educational Institute, 2012. Soft cover. Book Condition: Good. Dust Jacket Condition: Good. Good condition, used in outstanding condition. Book is the US version. TEXTBOOK ONLY, not included Answer Sheet (AHLEI). Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available. Bookseller Inventory # ABE-14780301981

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Raymond Schmidgall; James W. Damitio; Michael L. Kasavana; Corporate Author-American Hotel & Lodging Association. Educational Institute; Corporate Author-Hospitality Financial and Technology Professionals

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866121900 ISBN 13: 9780866121903

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0866121900

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American Hotel & Lodging Association, American Hotel & Lodging Educational Institute, Kasavana, Michael L.

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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From: Net Textstore LLC. (Lincoln, NE, U.S.A.)

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Item Description: Educational Institute, 2013. Paperback. Book Condition: Good. Books have varying amounts of wear and highlighting. CDs are not included. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. We are not able to ship internationally. May contain highlighting/underlining/notes/etc. This item may not include any CDs, Infotracs, Access cards or other supplementary material. Usually ships within 2 business days in quality packaging. Satisfaction guaranteed. Bookseller Inventory # 8800031866062

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Kasavana, Michael L., American Hotel & Lodging Educational Institute, American Hotel & Lodging Association

Published by Educational Institute

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute. Book Condition: Acceptable. Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST. Bookseller Inventory # PEN-133-076

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Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel & Lodging Association

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations. Bookseller Inventory # ABE_book_usedgood_0133430782

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Kasavana, Michael L., American Hotel & Lodging Educational Institute

Published by Educational Institute

ISBN 10: 0133356094 ISBN 13: 9780133356090

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Item Description: Educational Institute. Book Condition: New. . Ships fast. Expedited shipping 2-4 business days; Standard shipping 7-14 business days. Ships from USA!. Bookseller Inventory # VEGAN-500-385

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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Item Description: Educational Inst of the Amer Hotel, 2001. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_0866122257

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Kasavana, Michael L.; Brooks, Richard M.; Hotels, Educational Institute of American

Published by Educational Inst of the Amer Hotel (2001)

ISBN 10: 0866122257 ISBN 13: 9780866122252

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From: Irish Booksellers (Rumford, ME, U.S.A.)

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Item Description: Educational Inst of the Amer Hotel, 2001. Paperback. Book Condition: New. book. Bookseller Inventory # 0866122257

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Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel, & Lodging Assoc

Published by U.S.A.: Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

Used Soft cover

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From: Readingisgoodforyou (Oakley, CA, U.S.A.)

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Item Description: U.S.A.: Educational Institute, 2013. Soft cover. Book Condition: Good. Dust Jacket Condition: Good. Good condition, used in outstanding condition. Book is the US version. TEXTBOOK ONLY, not included Answer Sheet (AHLEI). Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available. Bookseller Inventory # ABE-14780301982

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American Hotel & Lodging Educational Institute, . ., Kasavana, Michael L.

Published by Educational Institute (2012)

ISBN 10: 0133076946 ISBN 13: 9780133076943

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From: Net Textstore LLC. (Lincoln, NE, U.S.A.)

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Item Description: Educational Institute, 2012. Paperback. Book Condition: Good. Books have varying amounts of wear and highlighting. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. We are not able to ship internationally. May contain highlighting/underlining/notes/etc. This item may not include any CDs, Infotracs, Access cards or other supplementary material. Usually ships within 2 business days in quality packaging. Satisfaction guaranteed. Bookseller Inventory # 8800028563592

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Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel & Lodging Association

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations. Bookseller Inventory # ABE_book_new_0133430782

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American Hotel & Lodging Educational Institute, Kasavana, Michael L.

Published by Educational Institute (2013)

ISBN 10: 0133431320 ISBN 13: 9780133431322

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Item Description: Educational Institute, 2013. Misc. Supplies. Book Condition: New. May contain highlighting/underlining/notes/etc. This item may not include any CDs, Infotracs, Access cards or other supplementary material. Usually ships within 2 business days in quality packaging. Satisfaction guaranteed. Bookseller Inventory # mon0000230948

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Kasavana, Michael L.^American Hotel & Lodging Educational Institute^American Hotel & Lodging Association

Published by Prentice Hall

ISBN 10: 0133457702 ISBN 13: 9780133457704

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From: INDOO (Avenel, NJ, U.S.A.)

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Item Description: Prentice Hall. Book Condition: New. Brand New. Bookseller Inventory # 0133457702

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Kasavana, Michael L.; American Hotel & Lodging Educational Institute

Published by Educational Institute (2012)

ISBN 10: 0133076946 ISBN 13: 9780133076943

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Item Description: Educational Institute, 2012. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Technology now touches nearly every area of hospitality operations, both students and industry professionals will benefit from this textbook's comprehensive introduction to the information systems used in hospitality. This textbook introduces students to the dynamic and critical field of technology within the hospitality industry. Readers will learn the basics of purchasing, implementing, maintaining, and effectively managing a variety of technology systems. The book covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting, as well as selection and security maintenance for technology. Bookseller Inventory # ABE_book_usedgood_0133076946

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Kasavana, Michael L.; Brooks, Richard M.; American Hotel & Lodging Educational Institute

Published by Educational Institute (2012)

ISBN 10: 0133356078 ISBN 13: 9780133356076

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Item Description: Educational Institute, 2012. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: "Front Office Manager" is a 10-hour, interactive, online program that provides an overview of the organization and management of the front office. It outlines the interactions between the front office and other hotel departments that are required to create a positive guest experience. Users will love the self-paced, discovery-driven approach that puts them in control as they determine the order in which they explore each area of the hotel and click on highlighted objects to learn about each facet of front office operations. Embedded videos help to facilitate the learning process. The content of this virtual-reality styled program is based on chapter material found in the AHLEI textbook, Managing Front Office Operations 8/e by Michael Kasavana and Richard Brooks. The online component has 10 modules and covers over 80 topics. Student users will have six-month access to the online program. When a user completes this online program in its entirety, a certificate of completion is available to be printed. "Front Office Manager" can be packaged with the Managing Front Office Operations 8/e text. It can also be purchased independently of the textbook. Bookseller Inventory # ABE_book_usedgood_0133356078

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Kasavana, Michael L.; Brooks, Richard M.; American Hotel & Lodging Educational Institute

Published by Educational Institute (2012)

ISBN 10: 0133097102 ISBN 13: 9780133097108

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Item Description: Educational Institute, 2012. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologies on a variety of front office functions. This edition also includes new information on revenue managers, how blogging and social networking affect hotels, manual backup procedures for automated system failure, identity theft prevention, payment card security standards, and green hotels. In addition, important discussions of front office operations have been expanded throughout the text, especially with respect to human resources management, business forecasting, revenue management, budget planning, and front office staff interaction with sales, housekeeping, and security personnel. Bookseller Inventory # ABE_book_usedgood_0133097102

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Kasavana, Michael L.; American Hotel & Lodging Educational Institute; American Hotel & Lodging Association

Published by Educational Institute (2013)

ISBN 10: 0133430782 ISBN 13: 9780133430783

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Item Description: Educational Institute, 2013. Paperback. Book Condition: New. book. Bookseller Inventory # 0133430782

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Results (1 - 30) of 49