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Leading the Global Workforce: Best Practices from: Louis Carter

Louis Carter

Published by Jossey-Bass (2005)

ISBN 10: 0787981702 ISBN 13: 9780787981709

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Item Description: Jossey-Bass, 2005. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Preface. Introduction. 1. Agilent Technologies: Global Leadership Training with an On-the-Job Focus (Teresa Roche and Cal Wick). 2. The Boppy Company: Optimizing a Global Workforce (Brian Wilkerson and Teresa Mead). 3. Colgate-Palmolive Company: Globally Valuing People (Donna B. McNamara, Mitra Chappell, and Robert S. Browning). 4. The Dow Chemical Company: Recognizing and Developing Top Talent (Robert E. Tucker and Marcia L. Thomas). 5. InterContinental Hotels Group: Aligning Leadership around a Single Global Strategy (Andrew Simpson and James Dowling). 6. Johnson & Johnson: Training Global Leaders for Supply Chain Innovation (Maya Hu-Chan, Charles Bergman, and Michael Fruge). 7. McDonald's Corporation: Improving a Global Leadership Talent Development and Management System (James Intagliata, Neal Kulick, and Donald Crosby). 8. Motorola University: Transferring Skills through Strategic Alliance (Xiaozhen Yan and William J. Rothwell). 9. Pfizer Inc: A Behavior-Based Approach to Training Leaders in Transition (Betsy Blee, Joe Bonito, and Robert E. Tucker). 10. Tower Automotive, Inc.: Global Relocation of Technical Services (Kishen Kavikondala). 11. UNICEF: Globally Developing In-House Careers (Rudolph Messinger and William J. Rothwell). 12. Verizon Dominicana: Empowering Leadership Teams (Mark Sobol and Jorge Ivan Ramirez). 13. Volvo: A Global Shared Learning Program for Three Brands (Nilou Sardari, Ulf Jeverstam, and Greg Zlevor). 14. Wyeth: Evolving Forms of Global Leadership Training and Follow-Up (Tim Fidler, Jeffrey Peris, and David Giber). Appendix: About Linkage and the Summit. Notes. About the Editors. Index. Bookseller Inventory # ABE_book_usedgood_0787981702

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Idoru: Gibson, William

Gibson, William

Published by Putnam Adult (1996)

ISBN 10: 0399141308 ISBN 13: 9780399141300

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Item Description: Putnam Adult, 1996. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Contributors 1. Engineering in Japan: Introduction and Overview, Jeffrey K. Liker, John E. Ettlie, and John Creighton Campbell I. Applied R&D 2. Basic Research in Japanese Electronic Companies: An Attempt at Establishing New Organizational Routines, David T. Methe 3. The Growth of R&D Investment and Organizational Changes by Japanese Pharmaceutical Firms, 1975-1993, Thomas Roehl, Will Mitchell, and Ronald J. Slattery 4. Governance Structure and Technology Transfer Management in R&D Consortia in the United States and Japan, Howard E. Aldrich and Toshihiro Sasaki 5. Governing United States - Japan High-Technoloy Alliances, Richard N. Osborn and C. Christopher Baughn II. Product-Process Development Practices 6. Nippondenso Co. Ltd.: A Case Study of Strategic Product Design, Daniel E. Whitney 7. Integrating Suppliers into Fast-Cycle Product Development, Jeffrey K. Liker, Rajan R. Kamath, S. Nazli Wasti, and Mitsuo Nagamachi 8. Toyota, Concurrent Engineering, and Set-Based Design, Allen Ward, Durward K. Sobek II, John J. Cristiano, and Jeffrey K. Liker 9. Competing in the Old-Fashioned Way: Localizing and Integrating Knowledge Resources in Fast-to-Market Competition, W. Mark Fruin III. Manufacturing Methods and Management 10. Producing a World-Class Automotive Body, Patrick C. Hammett, Walton M. Hancock, and Jay S. Baron 11. Japan's Development of Scheduling Methods for Manufacturing Semiconductors, Izak Duenyas, John W. Fowler, and Lee Schruben 12. U.S.-Japanese Manufacturing Joint Ventures and Equity Relationships, John E. Ettlie and Peter Swan IV. Technology Deployment and Organizational Learning 13. Culture, Innovative Borrowing, and Technology Management, John Creighton Campbell 14. Does Culture Matter? Negotiating a Complementary Culture to Support Technological Innovation, Mary Yoko Brannen 15. Institutional Pressures and Organizational Learning: The Case of American-Owned Automotive-Parts Suppliers and Japanese Shop-Floor Production Methods, Thomas Y. Choi and S. Nazli Wasti 16. Reflections on Organizational Learning in U.S. and Japanese Industry, Robert E. Cole 17. Managing Technology Systemically: Common Themes, Jeffrey K. Liker, John E. Ettlie, and Allen C. Ward Index. Bookseller Inventory # ABE_book_usedgood_0399141308

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Engineered in Japan: Japanese Technology - Management: Jeffrey K. Liker

Jeffrey K. Liker

Published by Oxford University Press (1995)

ISBN 10: 0195095553 ISBN 13: 9780195095555

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Item Description: Oxford University Press, 1995. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Contributors 1. Engineering in Japan: Introduction and Overview, Jeffrey K. Liker, John E. Ettlie, and John Creighton Campbell I. Applied R&D 2. Basic Research in Japanese Electronic Companies: An Attempt at Establishing New Organizational Routines, David T. Methe 3. The Growth of R&D Investment and Organizational Changes by Japanese Pharmaceutical Firms, 1975-1993, Thomas Roehl, Will Mitchell, and Ronald J. Slattery 4. Governance Structure and Technology Transfer Management in R&D Consortia in the United States and Japan, Howard E. Aldrich and Toshihiro Sasaki 5. Governing United States - Japan High-Technoloy Alliances, Richard N. Osborn and C. Christopher Baughn II. Product-Process Development Practices 6. Nippondenso Co. Ltd.: A Case Study of Strategic Product Design, Daniel E. Whitney 7. Integrating Suppliers into Fast-Cycle Product Development, Jeffrey K. Liker, Rajan R. Kamath, S. Nazli Wasti, and Mitsuo Nagamachi 8. Toyota, Concurrent Engineering, and Set-Based Design, Allen Ward, Durward K. Sobek II, John J. Cristiano, and Jeffrey K. Liker 9. Competing in the Old-Fashioned Way: Localizing and Integrating Knowledge Resources in Fast-to-Market Competition, W. Mark Fruin III. Manufacturing Methods and Management 10. Producing a World-Class Automotive Body, Patrick C. Hammett, Walton M. Hancock, and Jay S. Baron 11. Japan's Development of Scheduling Methods for Manufacturing Semiconductors, Izak Duenyas, John W. Fowler, and Lee Schruben 12. U.S.-Japanese Manufacturing Joint Ventures and Equity Relationships, John E. Ettlie and Peter Swan IV. Technology Deployment and Organizational Learning 13. Culture, Innovative Borrowing, and Technology Management, John Creighton Campbell 14. Does Culture Matter? Negotiating a Complementary Culture to Support Technological Innovation, Mary Yoko Brannen 15. Institutional Pressures and Organizational Learning: The Case of American-Owned Automotive-Parts Suppliers and Japanese Shop-Floor Production Methods, Thomas Y. Choi and S. Nazli Wasti 16. Reflections on Organizational Learning in U.S. and Japanese Industry, Robert E. Cole 17. Managing Technology Systemically: Common Themes, Jeffrey K. Liker, John E. Ettlie, and Allen C. Ward Index. Bookseller Inventory # ABE_book_usedgood_0195095553

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Competing with Information: A Manager's Guide to: Marchand, Don

Marchand, Don

Published by Wiley (2000)

ISBN 10: 0471899690 ISBN 13: 9780471899693

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Item Description: Wiley, 2000. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Foreword Preface Acknowledgements Part One Competing with Information - A Role for Every Manager 1 Why Information is the Responsibility of Every Manager Donald Marchand 2 Creating Business Value with Information Donald Marchand Part Two Putting Information to Work Section A Adding Value with Customers 3 Using Information to Bond with Customers Jacques Horovitz 4 Information as a Service to the Customer Jacques Horovitz 5 Releasing the Power of Market Sensing Sean Meehan 6 Decisions at the Speed of Light - The Impact of Information Technology John Walsh Section B Creating New Reality 7 From Information to Knowledge - How Managers Learn Xavier Gilbert 8 From Information and Knowledge to Innovation Jean-Philippe Deschamps Section C Reducing Costs 9 Co-configuration: Efficient Personalization through Information and IT Andrew Boynton and Bart Victor 10 Using Information for Strategic Cost Reduction Robert Howell Section D Minimizing Risks 11 Information and the Management of Risk Stewart Hamilton 12 Controlling Risks Stewart Hamilton Part Three How your Company can Compete with Information 13 Competing with Information - a Diagnostic for Managers Donald Marchand 14 Open Company Values: Transforming Information into Knowledge-Based Advantages Piero Morosini 15 The New Wave of Business Process Redesign and IT in Demand and Supply Chain Management Donald Marchand 16 The IT Advantage: Competing Globally with Business Flexibility and Standardization Donald Marchand 17 Building E-Commerce Capabilities: the Four-Net Challenge Donald Marchand Contributors Index. Bookseller Inventory # ABE_book_usedgood_0471899690

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The Strategy of Managing Innovation and Technology: Millson, Murray; Wilemon,

Millson, Murray; Wilemon, David

Published by Prentice Hall (2007)

ISBN 10: 0132303833 ISBN 13: 9780132303835

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Item Description: Prentice Hall, 2007. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Section 1: Reasons for Innovation 1. Entrepreneurship and Innovation (1992) David H. Holt 2. Central Problems in the Management of Innovation (1986) Andrew H. Van de Ven 3. How Established Firms Respond to Threatening Technologies (1992) Arnold C. Cooper and Clayton G. Smith 4. The Role of Core Competencies in the Corporation (1993) C. K. Prahalad 5. Japans Management of Global Innovation: Technology Management Crossing Borders (1992) Kiyonori Sakakibara and D. Eleanor Westney 6. Managing Innovation in the Transnational Corporation (1990) Christopher A. Bartlett and Sumantra Ghoshal Section 2: Progression of Innovation over Time 7. Conceptual Issues in the Study of Innovation (1976) George W. Downs and Lawrence B. Mohr 8. The Process of Innovation and the Diffusion of Innovation (1967) Thomas S. Robertson 9. The Dynamics of Innovation in Industry (1994) James M. Utterback 10. Innovation and Industrial Evolution (1994) James M. Utterback 11. Innovation and Corporate Renewal (1994) James M. Utterback 12. Managing Innovation over the Product Life Cycle (1982) William L. Moore and Michael L. Tushman 13. Elements of Diffusion (1995) Everett M. Rogers Section 3: Historical Perspective of Invention, Innovation, and Product Technology 14. The Place of Technology in Economic History (1929) Abbott Payson Usher 15. The Process of Mechanical Invention (1929) Abbott Payson Usher 16. The Fundamental Phenomenon of Economic Development (1949) Joseph A. Schumpeter 17. Modern Views on Invention (1958) John Jewkes, David Sawers, and Richard Stillerman 18. The Development of Inventions (1958) John Jewkes, David Sawers, and Richard Stillerman 19. Economic Theory and Entrepreneurial History (1965) Joseph A.Schumpeter 20. The Setting of the Problem (1966) Jacob Schmookler 21. Summary and Conclusions (1966) Jacob Schmookler Section 4: Product Innovation 22. Degrees of Product Innovation (1983) Donald F. Heany 23. Success Factors in Product Innovation: A Selective Review of the Literature (1988) F. Axel Johne and Patricia A. Snelson 24. A Model of New Product Development: An Empirical Test (1990) Billie Jo Zirger and Modesto A. Maidique 25. Strategic Maneuvering and Mass Market Dynamics: The Triumph of VHS over Beta (1992) Michael A. Cusumano, Yiorgos Mylonadis, and Richard S. Rosenbloom 26. Stage Gate Systems for New Product Success (1993) Robert G. Cooper and Elko J. Kleinschmidt Section 5: Process Innovation 27. The Adoption of Radical and Incremental Innovations: An Empirical Analysis (1986) Robert B. Dewar and Jane E. Dutton 28. Are Product and Process Innovations Independent of Each Other? (1990) Kornelius Kraft 29. The Shareholders Delight: Companies that Achieve Competitive Advantage from Process Innovation (1992) Wickham Skinner 30. Interactions Between Product R&D and Process Technology (1981) E. Celse Etienne 31. Process Innovation and Learning by Doing in Semiconductor Manufacturing (1998) Nile W. Hatch and David C. Mowery Section 6: Developing and Managing Service Innovation 32. Marketing Services: The Case of a Missing Product (1998) Christian Gr"nroos 33. Towards a Theory of Innovation in Services (1986) Richard Barras 34. Developing and Implementing New Services (1984) Christopher Lovelock 35. The New Service Development Process: Suggestions for Improvement (1987) Michael R. Bowers 36. How to Design a Service (1991) G. Lynn Shostack and Jane Kingman-Brundage 37. New Service Development through the Lens of Organizational Learning: Evidence from Longitudinal Case Studies (2. Bookseller Inventory # ABE_book_usedgood_0132303833

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Oxford Handbook of International Business

Published by Oxford University Press (2001)

ISBN 10: 0199241821 ISBN 13: 9780199241828

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Item Description: Oxford University Press, 2001. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: List of Figures List of Tables List of Contributors Part I: History and Theory of the Multinational Enterprise 1. The History of Multinational Enterprise, Mira Wilkins 2. The Key Literature on IB Activities, 1960-2000, John H. Dunning 3. International Trade Theory and International Business, James R. Markusen 4. Strategic Complexity in International Business, Peter Buckley and Mark Casson 5. Theories of the Multinational Enterprise, Jean-Francois Hennart 6. Location, Competitiveness, and the Multinational Enterprise, Alan M. Rugman and Alain Verbeke Part II: The Political and Policy Environment 7. Sovereignty@Bay: Globalization, Multinational Enterprise, and the International Political System, Stephen J. Kobrin 8. National Policies and Domestic Politics, Debora L. Spar 9. The Multilateral Trading System, Sylvia Ostry 10. Capital Flows, Capital Controls, and International Business Risk, Stephen E. Guisinger and David M. Berg 11. Multilateral Institutions and Policies - and their Implications for Multinational Business Strategy, Thomas L. Brewer and Stephen Young Part III: Strategy for MNEs 12. Strategy and the Multinational Enterprise, Stephen B. Tallman and George S. Yip 13. The Multinational Enterprise as an Organization, D. Eleanor Westney and Srilata Zaheer 14. Strategy and Management in MNE Subsidiaries, Julian Birkinshaw 15. Strategic Alliances, Andrew C. Inkpen Part IV: Managing the MNE 16. Innovation and Information Technology in MNE, John Cantwell 17. Contemporary Research Trends in International Marketing: The 1990s, Masaaki (Mike) Kotabe 18. Culture and Human Resources Management, John L. Graham 19. Environmental Policy and International Business, Alan M. Rugman and Alain Verbeke 20. International Financial Management and Multinational Enterprises, James W. Dean and Michael Bowe 21. Taxes, Transfer Pricing, and the Multinational Enterprise, Lorraine Eden Part V: Regional Studies 22. Japan, D. Eleanor Westney 23. International Business in Latin America, Robert Grosse 24. China and International Business, John Child 25. International Business Research on Transition Economies, Klaus E. Meyer 26. The Smaller Economies of Pacific Asia and their Business Systems, Gordon Redding Part VI: Conclusions 27. Methodological Contributions in International Business and the Direction of Academic Research Activity, Bruce Kogut 28. Multinational Enterprises and Public Policy, Alan M. Rugman and Alain Verbeke Subject Index Author Index. Bookseller Inventory # ABE_book_usedgood_0199241821

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Leading the Global Workforce: Best Practices from: Louis Carter

Louis Carter

Published by Jossey-Bass (2005)

ISBN 10: 0787981702 ISBN 13: 9780787981709

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Item Description: Jossey-Bass, 2005. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Preface. Introduction. 1. Agilent Technologies: Global Leadership Training with an On-the-Job Focus (Teresa Roche and Cal Wick). 2. The Boppy Company: Optimizing a Global Workforce (Brian Wilkerson and Teresa Mead). 3. Colgate-Palmolive Company: Globally Valuing People (Donna B. McNamara, Mitra Chappell, and Robert S. Browning). 4. The Dow Chemical Company: Recognizing and Developing Top Talent (Robert E. Tucker and Marcia L. Thomas). 5. InterContinental Hotels Group: Aligning Leadership around a Single Global Strategy (Andrew Simpson and James Dowling). 6. Johnson & Johnson: Training Global Leaders for Supply Chain Innovation (Maya Hu-Chan, Charles Bergman, and Michael Fruge). 7. McDonald's Corporation: Improving a Global Leadership Talent Development and Management System (James Intagliata, Neal Kulick, and Donald Crosby). 8. Motorola University: Transferring Skills through Strategic Alliance (Xiaozhen Yan and William J. Rothwell). 9. Pfizer Inc: A Behavior-Based Approach to Training Leaders in Transition (Betsy Blee, Joe Bonito, and Robert E. Tucker). 10. Tower Automotive, Inc.: Global Relocation of Technical Services (Kishen Kavikondala). 11. UNICEF: Globally Developing In-House Careers (Rudolph Messinger and William J. Rothwell). 12. Verizon Dominicana: Empowering Leadership Teams (Mark Sobol and Jorge Ivan Ramirez). 13. Volvo: A Global Shared Learning Program for Three Brands (Nilou Sardari, Ulf Jeverstam, and Greg Zlevor). 14. Wyeth: Evolving Forms of Global Leadership Training and Follow-Up (Tim Fidler, Jeffrey Peris, and David Giber). Appendix: About Linkage and the Summit. Notes. About the Editors. Index. Bookseller Inventory # ABE_book_new_0787981702

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Management Information Systems in Knowledge Economy: P.T. Joseph,Sanjay Mohapatra

P.T. Joseph,Sanjay Mohapatra

Published by PHI Learning (2008)

ISBN 10: 8120336542 ISBN 13: 9788120336544

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Item Description: PHI Learning, 2008. Softcover. Book Condition: New. First edition. This textbook for undergraduate and postgraduate students of management (BBA/MBA) provides comprehensive coverage of business applications of management information systems in today?s new era of knowledge-based economy where the value of a firm?s knowledge assets has become a key resource that can be leveraged into long-term strategic benefits. The text focuses on the information systems requirements vis-a-vis management perspectives required in a business environment. The technology innovations are covered, with particular emphasis on Data Management Systems, Decision Support and Expert Systems. On the other hand, several business applications such as e-commerce and mobile applications, made possible only because of continuing innovations in the field of information and communication technology, are thoroughly treated in the text. Besides, the book covers crucial issues of information security, and legal and ethical issues which are as important both from the point of view of technology and business. The book uses case discussions in each chapter to help students understand MIS practices in organizations. The cases also enable students to grasp how a systemic approach to every functional aspect of management can lead to formulating technology-based strategies in line with corporate goals. The knowledge and information provided in this book will also be of immense value to business managers and practitioners for improving decision making processes and achieving competitive advantage. CONTENTS: Preface 1. Information Systems in the Knowledge Economy 2. Information Systems for Strategic Advantage 3. Database Design and Process Modelling 4. Decision Support and Expert Systems 5. Knowledge Management for Strategic Advantage 6. Computer Communication Systems 7. Information Systems Supporting e-Commerce Models 8. Information Systems for Mobile Commerce 9. Knowledge Management Applications in Business Functions 10. Information System Security 11. Legal and Ethical Issues Index Printed Pages: 560. Bookseller Inventory # 10935

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E-Marketing, Fifth Edition: Judy Strauss,Raymond Frost

Judy Strauss,Raymond Frost

Published by PHI Learning (2009)

ISBN 10: 8120338219 ISBN 13: 9788120338210

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Item Description: PHI Learning, 2009. Softcover. Book Condition: New. 5th or later edition. This text offers traditional marketing coverage with a twist: its focus is on the Internet and other technologies that have had a profound effect on marketing today. This fifth edition assists all marketers in understanding the Internet and its social media for improving brand images, sales, and profitability. Features : Each chapter is built around the principles of marketing. Coverage of current topics: blogs, social networking, online branding, and search marketing. Point-of-purchase scanning devices, databases, and other offline technologies are also discussed. A graphical framework, in each chapter, shows the relationship between the material in the chapter and other concepts in the same part, helping students make connections. NEW! Chapter and Appendices on Social Media. UPDATED. Chapter opening vignettes examine how real companies are using the Internet for marketing allowing students to see how the concepts they are learning are put into practice. UPDATED. Let`s Get Technical boxes reveal how businesses have capitalized on technological innovations. CONTENTS: Preface About the Authors PART 1 E-Marketing in Context Chapter 1 Past, Present, and Future Chapter 2 Strategic E-Marketing and Performance Metrics Chapter 3 The E-Marketing Plan PART 2 E-Marketing Environment Chapter 4 A World of E-Marketing Opportunities Chapter 5 Ethical and Legal Issues PART 3 E-Marketing Strategy Chapter 6 E-Marketing Research Chapter 7 Consumer Behavior Online Chapter 8 Segmentation and Targeting Strategies Chapter 9 Differentiation and Positioning Strategies PART 4 E-Marketing Management Chapter 10 Product: The Online Offer Chapter 11 Pricing: The Online Value Chapter 12 The Internet for Distribution Chapter 13 E-Marketing Communication Tools Chapter 14 New Digital Media Chapter 15 Customer Relationship Management Appendix A Internet Penetration Worldwide in 2007 Appendix B 50 Social Media Sites Every Marketer Needs Appendix C Glossary Appendix D References Index Printed Pages: 452. Bookseller Inventory # 11202

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Strategic Marketing Management: A Process Based Approach: Luiz Moutinho; Geoff

Luiz Moutinho; Geoff Southern

Published by Cengage Learning EMEA (2009)

ISBN 10: 1844800008 ISBN 13: 9781844800001

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Item Description: Cengage Learning EMEA, 2009. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: PART I: Introduction: Marketing and Business Processes 1. Marketing and Process Based Management - (Luiz Moutinho and Geoff Southern, both University of Glasgow) 2. Customer Focused Management - (H Timmermans, E M Van Raaij, both Eindhoven University of Technology, and W F Van Raaij, University of Tilberg.) PART II: Future Predicting Processes (Scenario Building and Forecasting) 3. Environmental Scanning and Strategy - (Luiz Moutinho, University of Glasgow, Fiona Davies, Cardiff Business School, and Graeme Hutcheson, University of Manchester). 4. Demand Management (Market and Technology Forecasting) - (J Scott Armstrong, Wharton Business School, and Kesten C Green, Department of Econometrics and Business Statistics, Monash University) PART III: Data Management Processes 5. Strategic Corporate Knowledge - (Luiz Moutinho, Andrzej Huczynski, and Geoff Southern, all University of Glasgow) 6. Strategic Information Systems - (Alexis Barlow, Peter Duncan, Kevin Grant, and David Edgar, all Glasgow Caledonian University.) 7. Marketing Measurement and Analysis - (Graeme Hutcheson,University of Manchester and Luiz Moutinho, University of Glasgow.) PART IV: Keeping existing customer processes: (Order Fulfilment) 8. Market Value Chain Management - (Geoff Southern and Luiz Moutinho, both University of Glasgow ) 9. Customer Relationship Management and Marketing Insights - (Len Tiu Wright, De Montfort University and Merlin Stone, University of West of England) 10. Operations and Marketing Programming - (Luiz Moutinho & Geoff Southern, both University of Glasgow) 11. Distribution Product Category Management and New Delivery Channels - (Andrew Newman and Tony Conway, both University of Manchester). PART V: Getting new customers processes: (Order Acquisition) 12. Market to Collection (Marketing mix management and Financial Management) - (James Wilson and Luiz Moutinho, both University of Glasgow) 13. Reputation Management (Corporate Image and Communication) - (P J Kitchen and Tom Watson, both University of Hull) 14. Innovation Management, Time to market and solutions design. - (J Lszl, Szchenyi Istvn University, and P Judit, , University of West Hungary.) PART VI: Infrastructure processes: Organisational Development and Co-ordination. 15. Solutions Design - (G Southern and L Moutinho, University of Glasgow) 16. Strategic Planning Effectiveness and Performance Measurement. - (Geoff Southern and Luiz Moutinho, both University of Glasgow) 17. Financial Appropriation and return (budgeting, allocation of resources). - (James Wilson and Luiz Moutinho, University of Glasgow) 18. Strategic Brand Management. - (Simon Knox and Stan Maklan, Cranfield University). 19. Managing the Marketing and e business interface - (Prof K H Huarng and Charles S Chien, Feng Chia University). 20. Cross Boundary and Global (International) Management - (C.Lucas, Lisbon). PART VII: Conclusion: The Future 21. Future trends in process based marketing management. - (Luiz Moutinho, University of Glasgow and Paulo Rita, University of Lisbon (ISCTE). Bookseller Inventory # ABE_book_usedgood_1844800008

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Business Policy and Strategic Management: Concepts and: Kamala Gollakota,R. Srinivasan,Vipin

Kamala Gollakota,R. Srinivasan,Vipin Gupta

Published by PHI Learning (2009)

ISBN 10: 812033244X ISBN 13: 9788120332447

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Item Description: PHI Learning, 2009. Softcover. Book Condition: New. 2nd edition. This innovative introduction to business policy and strategic management, covering both the illustrative cases and conceptual foundation, offers authoritative approaches to strategic leadership in emerging markets. Among its many unique features, this comprehensively updated and revised second edition is structured to help students think strategically. The major organizational issues in strategy development are covered through an analytical study of: Nine different perspectives on organization to capture the rich history of the discipline and enlighten the nature of strategy. The concept of strategic intent to guide action. 9-M model to analyze strategies in functional areas of manpower, materials, methods, money, manufacturing, machine, marketing, motivating, and manipulating. Competitive gaming model to strategize different types of market structures. Internetworking model to develop high-performance Internet ventures. Strategic business model to unfold hidden value into new directions. Value model to explain strategic elements of innovation and technology management. Ethical and international issues in the context of corporate governance. Strategic leadership model relevant to the emerging market ground realities. Strategic control model (both balanced and extended scorecard) to explore the influence of environmental and cultural contexts on effective performance. The text is well supported by more than one thousand sources of international research, India-focused case studies and experiential assignments. This comprehensive text on theory and practice of strategic management is a must read for management students as well as business practitioners and consultants. CONTENTS: Preface Acknowledgements Section A: BUSINESS STRATEGY 1. Business Policy and Strategic Management?An Introduction 2. Strategic Intent 3. Business Strategy Formulation 4. Strategic Functions and Functional Strategies 5. Internal Analysis 6. External Analysis 7. Competitive Gaming Strategy Section B: CORPORATE STRATEGY 8. Corporate Strategy Formulation 9. International Strategies 10. Strategic Organizational Design 11. Learning and Knowledge Organization Strategy 12. Public and Non-profit Organizations? Strategy 13. Family and Micro Business Strategy 14. Internetworking and E-Business Strategy Section C: ENACTMENT STRATEGY 15. Strategic Business Model 16. Strategic Innovation and Technology Management 17. Strategic Leadership 18. Corporate Governance and Business Ethics 19. Strategic Planning and Change Management 20. Strategic Control Index Printed Pages: 596. Bookseller Inventory # 10986

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Management Information Systems in Knowledge Economy: P.T. Joseph,Sanjay Mohapatra

P.T. Joseph,Sanjay Mohapatra

Published by PHI Learning (2008)

ISBN 10: 8120336542 ISBN 13: 9788120336544

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Item Description: PHI Learning, 2008. Softcover. Book Condition: New. First edition. This textbook for undergraduate and postgraduate students of management (BBA/MBA) provides comprehensive coverage of business applications of management information systems in today’s new era of knowledge-based economy where the value of a firm’s knowledge assets has become a key resource that can be leveraged into long-term strategic benefits. The text focuses on the information systems requirements vis-a-vis management perspectives required in a business environment. The technology innovations are covered, with particular emphasis on Data Management Systems, Decision Support and Expert Systems. On the other hand, several business applications such as e-commerce and mobile applications, made possible only because of continuing innovations in the field of information and communication technology, are thoroughly treated in the text. Besides, the book covers crucial issues of information security, and legal and ethical issues which are as important both from the point of view of technology and business. The book uses case discussions in each chapter to help students understand MIS practices in organizations. The cases also enable students to grasp how a systemic approach to every functional aspect of management can lead to formulating technology-based strategies in line with corporate goals. The knowledge and information provided in this book will also be of immense value to business managers and practitioners for improving decision making processes and achieving competitive advantage. CONTENTS: Preface 1. Information Systems in the Knowledge Economy 2. Information Systems for Strategic Advantage 3. Database Design and Process Modelling 4. Decision Support and Expert Systems 5. Knowledge Management for Strategic Advantage 6. Computer Communication Systems 7. Information Systems Supporting e-Commerce Models 8. Information Systems for Mobile Commerce 9. Knowledge Management Applications in Business Functions 10. Information System Security 11. Legal and Ethical Issues Index Printed Pages: 560. Bookseller Inventory # 10935

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Engineered in Japan: Japanese Technology - Management: Jeffrey K. Liker

Jeffrey K. Liker

Published by Oxford University Press (1995)

ISBN 10: 0195095553 ISBN 13: 9780195095555

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Item Description: Oxford University Press, 1995. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Contributors 1. Engineering in Japan: Introduction and Overview, Jeffrey K. Liker, John E. Ettlie, and John Creighton Campbell I. Applied R&D 2. Basic Research in Japanese Electronic Companies: An Attempt at Establishing New Organizational Routines, David T. Methe 3. The Growth of R&D Investment and Organizational Changes by Japanese Pharmaceutical Firms, 1975-1993, Thomas Roehl, Will Mitchell, and Ronald J. Slattery 4. Governance Structure and Technology Transfer Management in R&D Consortia in the United States and Japan, Howard E. Aldrich and Toshihiro Sasaki 5. Governing United States - Japan High-Technoloy Alliances, Richard N. Osborn and C. Christopher Baughn II. Product-Process Development Practices 6. Nippondenso Co. Ltd.: A Case Study of Strategic Product Design, Daniel E. Whitney 7. Integrating Suppliers into Fast-Cycle Product Development, Jeffrey K. Liker, Rajan R. Kamath, S. Nazli Wasti, and Mitsuo Nagamachi 8. Toyota, Concurrent Engineering, and Set-Based Design, Allen Ward, Durward K. Sobek II, John J. Cristiano, and Jeffrey K. Liker 9. Competing in the Old-Fashioned Way: Localizing and Integrating Knowledge Resources in Fast-to-Market Competition, W. Mark Fruin III. Manufacturing Methods and Management 10. Producing a World-Class Automotive Body, Patrick C. Hammett, Walton M. Hancock, and Jay S. Baron 11. Japan's Development of Scheduling Methods for Manufacturing Semiconductors, Izak Duenyas, John W. Fowler, and Lee Schruben 12. U.S.-Japanese Manufacturing Joint Ventures and Equity Relationships, John E. Ettlie and Peter Swan IV. Technology Deployment and Organizational Learning 13. Culture, Innovative Borrowing, and Technology Management, John Creighton Campbell 14. Does Culture Matter? Negotiating a Complementary Culture to Support Technological Innovation, Mary Yoko Brannen 15. Institutional Pressures and Organizational Learning: The Case of American-Owned Automotive-Parts Suppliers and Japanese Shop-Floor Production Methods, Thomas Y. Choi and S. Nazli Wasti 16. Reflections on Organizational Learning in U.S. and Japanese Industry, Robert E. Cole 17. Managing Technology Systemically: Common Themes, Jeffrey K. Liker, John E. Ettlie, and Allen C. Ward Index. Bookseller Inventory # ABE_book_new_0195095553

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E-Marketing, Fifth Edition: Judy Strauss,Raymond Frost

Judy Strauss,Raymond Frost

Published by PHI Learning (2009)

ISBN 10: 8120338219 ISBN 13: 9788120338210

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Item Description: PHI Learning, 2009. Softcover. Book Condition: New. 5th or later edition. This text offers traditional marketing coverage with a twist: its focus is on the Internet and other technologies that have had a profound effect on marketing today. This fifth edition assists all marketers in understanding the Internet and its social media for improving brand images, sales, and profitability. Features : Each chapter is built around the principles of marketing. Coverage of current topics: blogs, social networking, online branding, and search marketing. Point-of-purchase scanning devices, databases, and other offline technologies are also discussed. A graphical framework, in each chapter, shows the relationship between the material in the chapter and other concepts in the same part, helping students make connections. NEW! Chapter and Appendices on Social Media. UPDATED. Chapter opening vignettes examine how real companies are using the Internet for marketing allowing students to see how the concepts they are learning are put into practice. UPDATED. Let`s Get Technical boxes reveal how businesses have capitalized on technological innovations. CONTENTS: Preface About the Authors PART 1 E-Marketing in Context Chapter 1 Past, Present, and Future Chapter 2 Strategic E-Marketing and Performance Metrics Chapter 3 The E-Marketing Plan PART 2 E-Marketing Environment Chapter 4 A World of E-Marketing Opportunities Chapter 5 Ethical and Legal Issues PART 3 E-Marketing Strategy Chapter 6 E-Marketing Research Chapter 7 Consumer Behavior Online Chapter 8 Segmentation and Targeting Strategies Chapter 9 Differentiation and Positioning Strategies PART 4 E-Marketing Management Chapter 10 Product: The Online Offer Chapter 11 Pricing: The Online Value Chapter 12 The Internet for Distribution Chapter 13 E-Marketing Communication Tools Chapter 14 New Digital Media Chapter 15 Customer Relationship Management Appendix A Internet Penetration Worldwide in 2007 Appendix B 50 Social Media Sites Every Marketer Needs Appendix C Glossary Appendix D References Index Printed Pages: 452. Bookseller Inventory # 11202

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Business Policy and Strategic Management: Concepts and: Kamala Gollakota,R. Srinivasan,Vipin

Kamala Gollakota,R. Srinivasan,Vipin Gupta

Published by PHI Learning (2009)

ISBN 10: 812033244X ISBN 13: 9788120332447

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Item Description: PHI Learning, 2009. Softcover. Book Condition: New. 2nd edition. This innovative introduction to business policy and strategic management, covering both the illustrative cases and conceptual foundation, offers authoritative approaches to strategic leadership in emerging markets. Among its many unique features, this comprehensively updated and revised second edition is structured to help students think strategically. The major organizational issues in strategy development are covered through an analytical study of: Nine different perspectives on organization to capture the rich history of the discipline and enlighten the nature of strategy. The concept of strategic intent to guide action. 9-M model to analyze strategies in functional areas of manpower, materials, methods, money, manufacturing, machine, marketing, motivating, and manipulating. Competitive gaming model to strategize different types of market structures. Internetworking model to develop high-performance Internet ventures. Strategic business model to unfold hidden value into new directions. Value model to explain strategic elements of innovation and technology management. Ethical and international issues in the context of corporate governance. Strategic leadership model relevant to the emerging market ground realities. Strategic control model (both balanced and extended scorecard) to explore the influence of environmental and cultural contexts on effective performance. The text is well supported by more than one thousand sources of international research, India-focused case studies and experiential assignments. This comprehensive text on theory and practice of strategic management is a must read for management students as well as business practitioners and consultants. CONTENTS: Preface Acknowledgements Section A: BUSINESS STRATEGY 1. Business Policy and Strategic Managementâ€"An Introduction 2. Strategic Intent 3. Business Strategy Formulation 4. Strategic Functions and Functional Strategies 5. Internal Analysis 6. External Analysis 7. Competitive Gaming Strategy Section B: CORPORATE STRATEGY 8. Corporate Strategy Formulation 9. International Strategies 10. Strategic Organizational Design 11. Learning and Knowledge Organization Strategy 12. Public and Non-profit Organizations’ Strategy 13. Family and Micro Business Strategy 14. Internetworking and E-Business Strategy Section C: ENACTMENT STRATEGY 15. Strategic Business Model 16. Strategic Innovation and Technology Management 17. Strategic Leadership 18. Corporate Governance and Business Ethics 19. Strategic Planning and Change Management 20. Strategic Control Index Printed Pages: 596. Bookseller Inventory # 10986

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Corporate Agility: A Revolutionary New Model for: Charles E. Grantham,Cory

Charles E. Grantham,Cory Williamson,James P. Ware

Published by PHI Learning (2008)

ISBN 10: 8120335767 ISBN 13: 9788120335769

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Item Description: PHI Learning, 2008. Hardcover. Book Condition: New. First edition. Packed with case studies of companies such as IBM, Hewlett-Packard, etc. who have learnt to stay ahead of the curve, this book provides the blueprint for staying competitive in the global economy. It helps readers learn how they can ensure to stay profitable and sustainable for years to come. The book reveals how to : ? Reduce fixed operational costs by reducing dependence on corporate real estate ? Institutionalize the innovation process to quickly reach to changing marketplace ? Confront the coming ?talent gap? for creative and knowledge-based workers ? Reduce the crippling costs of recruitment and turnover ? Design a productive, clean, comfortable and healthy workplace ? Meet the challenges that come with flexible workplace programs. CONTENTS: Acknowledgments Introduction Chapter 1 More Corporate Agility, Less Corporate Real Estate Putting Workplace Strategies in Place Jones Lang LaSalle Sprint Nextel Hewlett-Packard Chapter 2 The Three Major Business Challenges: Costs, Labor, and Innovation Chapter 3 Reducing Fixed Operating Costs Reducing the Corporate Real Estate Footprint: Additional Means of CRE Cost Reduction Reconfiguring CRE Green Building Choosing a Location Outsourcing Labor Costs Spherion Contingent Workforce Case Study Chapter 4 Attracting and Retaining Human Talent Global Demographic Trends Educational Trends Knowledge Management Attraction and Retention of Labor Meaningful Work Chapter 5 Innovation and Survival Technology and Innovation Company Culture and Innovation Innovation and the Workplace Under Construction Innovation and the Workforce Planting the Seeds of Innovation Chapter 6 The Virtual Workforce The History of Work The Distributed Workforce Resistance to the Distributed Workforce Assessment Productivity Chapter 7 Offices Without Walls The Workplace of the Future Workplace Strategy The Live/Work Project Third Places Business Community Centers Chapter 8 The Well-Designed Workplace The Seven Hallmarks of the Productive Workplace The Seven Hallmarks Exemplified IA Interior Architects Chapter 9 Collaborative Strategic Management A Systems Approach What Does Collaborative Strategic Management Look Like? The Workplace/Workforce Transformation Program Wrapping It All Up Chapter 10 Achieving Corporate Agility Why Now? Change Is More Dramatic Than Ever Why Now? Because the Clock Is Already Ticking Why Now? Technology Is Reshaping Our Work World Leadership and Strategy Questions You Should Be Asking Questions for an Agile Organization Proceeding to Answer the Questions A New Way of Looking at Organizations Final Thought Afterword Notes Index Printed Pages: 0. Bookseller Inventory # 11007

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Strategic Information Management: Challenges and Strategies in

Published by Routledge (2009)

ISBN 10: 0415996473 ISBN 13: 9780415996471

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Item Description: Routledge, 2009. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Part One: Foundations 1. Conceptual Developments in Information Systems Strategy-- "Reflections on information systems strategizing," R D Galliers; from The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts , C Avgerou, C Ciborra & F Land 2. Sustaining Competitive Advantage-- "IT-dependent strategic initiatives and sustained competitive advantage: A review and synthesis of the literature," G Piccoli & B Ives 3. The Evolving Information Systems Strategy-- "Information systems management and strategy formulation: applying and extending the 'stages of growth' concept," R D Galliers & A R Sutherland 4. Approaches to Information Systems Planning-- "Experiences in information systems planning," M J Earl 5. The Information Systems Planning Process-- "Meeting the challenges of information systems planning," A L Lederer and V Sethi Part Two: Components of Information Systems Strategy 6. Information Strategy-- "Towards a comprehensive model of information strategy," M Mocker & R A Teubner; "Proceedings of the European Conference on Information Systems, June 2006" 7. Information Technology Strategy-- "Creating a strategic IT architecture competency: learning in stages," J Ross 8. Information Management Strategy-- "Principles and models of organizing the IT function," R Agarwal & V Sambamurthy 9. Evaluating the Outcomes of Information Systems Plans-- "Managing information technology evaluation - techniques and processes," L P Willcocks Part Three: Management Perspectives and Considerations 10. The CIO Role-- "Understanding an organization's view of the CIO: The role of assumptions about IT," M L Kaarst-Brown 11. Organizational Culture-- "Relating IT strategy and organizational culture: an empirical study of public sector units in India ," S Kanungo, S Sadavarti & Y Srinivas 12. IT Governance-- "Don't just lead, govern: How top-performing firms govern IT," P Weill 13. Strategies for Managing in Difficult Environments-- "How CIOs manage IT during economic decline: Surviving and thriving amid uncertainty," D E Leidner, R Beatty & J Mackay 14. Project Evaluation-- "Project retrospectives: Evaluating success, failure, and everything in between," R R Nelson 15. IT and Organizational Performance-- "Resource-based view and competitive strategy: An integrated model of the contribution of IT to firm performance," S Rivard, L Raymond & D Verreault Part Four: Some Current Challenges 16. Knowledge Management-- "Three knowledge management strategies: knowledge hierarchies, knowledge markets, and knowledge communities," A Dennis & I Vessey17. Privacy, Property and Ethics-- "Conflicts between privacy and property: The discourse in personal and organizational knowledge," A Dulipovici & R Baskerville 18. Enterprise Systems-- "The challenges of implementing 'vanilla' versions of enterprise systems," C Soh & S K Sia 19. Exploration and Exploitation-- "Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity," S Newell, J C Huang, R D Galliers & S L Pan 20. 'Best' Practice-- "The creation of 'best practice' software: myth, reality and ethics," E L Wagner, S V Scott & R D Galliers 21. Outsourcing-- "Managing outsourcing: The lifecycle imperative," S Cullen, P Seddon & L Willcocks 22. Offshoring-- "Twenty practices for offshore sourcing," J W Rottman & M C Lacity. Bookseller Inventory # ABE_book_usedgood_0415996473

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Management Information Systems in the Knowledge Economy,: P.T. Joseph,Sanjay Mohapatra

P.T. Joseph,Sanjay Mohapatra

Published by PHI Learning 0

ISBN 10: 8120348761 ISBN 13: 9788120348769

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Item Description: PHI Learning 0. Softcover. Book Condition: New. 2nd edition. The textbook, now in its Second Edition, includes a new chapter on ERP as a Business Enabler. The text continues to provide a comprehensive coverage of business applications of management information systems in today`s new era of knowledge-based economy where the value of a firm`s knowledge assets has become a key source that can be leveraged into long-term benefits. The text focuses on the information systems requirements vis-à-vis management perspectives required in business environment. The technology innovations are covered, with particular emphasis on Data Management Systems, Decision Support and Expert Systems. On the other hand, several business applications such as e-commerce and mobile applications, made possible only because of continuing innovations in the field of information and communications technology (ICT) are thoroughly treated in the text. Besides, the book covers crucial issues of information security, and legal and ethical issues which are important both from the point of view of technology and business. The book uses case discussions in each chapter to help students understand MIS practices in organizations. The cases also enable students to grasp how a systemic approach to every functional aspect of management can lead to formulating technology-based strategies in line with corporate goals. Primarily intended for undergraduate and postgraduate students of management (BBA/MBA), the knowledge and information provided in this book will also be of immense value to business managers and practitioners for improving decision-making processes and achieving competitive advantage. Contents: Preface ? Preface to the First Edition 1. Information Systems in the Knowledge Economy 2. Information Systems for Strategic Advantage 3. Database Design and Process Modelling 4. Decision Support and Expert Systems 5. Knowledge Management for Strategic Advantage 6. Computer Communication Systems 7. Information Systems Supporting e-Commerce Models 8. Information Systems for Mobile Commerce 9. Knowledge Management Applications in Business Functions 10. Information System Security 11. Legal and Ethical Issues 12. ERP as a Business Enabler Index Printed Pages: 560. Bookseller Inventory # 75071

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Corporate Agility: A Revolutionary New Model for: Charles E. Grantham,Cory

Charles E. Grantham,Cory Williamson,James P. Ware

Published by PHI Learning (2008)

ISBN 10: 8120335767 ISBN 13: 9788120335769

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Item Description: PHI Learning, 2008. Hardcover. Book Condition: New. First edition. Packed with case studies of companies such as IBM, Hewlett-Packard, etc. who have learnt to stay ahead of the curve, this book provides the blueprint for staying competitive in the global economy. It helps readers learn how they can ensure to stay profitable and sustainable for years to come. The book reveals how to : • Reduce fixed operational costs by reducing dependence on corporate real estate • Institutionalize the innovation process to quickly reach to changing marketplace • Confront the coming “talent gap” for creative and knowledge-based workers • Reduce the crippling costs of recruitment and turnover • Design a productive, clean, comfortable and healthy workplace • Meet the challenges that come with flexible workplace programs. CONTENTS: Acknowledgments Introduction Chapter 1 More Corporate Agility, Less Corporate Real Estate Putting Workplace Strategies in Place Jones Lang LaSalle Sprint Nextel Hewlett-Packard Chapter 2 The Three Major Business Challenges: Costs, Labor, and Innovation Chapter 3 Reducing Fixed Operating Costs Reducing the Corporate Real Estate Footprint: Additional Means of CRE Cost Reduction Reconfiguring CRE Green Building Choosing a Location Outsourcing Labor Costs Spherion Contingent Workforce Case Study Chapter 4 Attracting and Retaining Human Talent Global Demographic Trends Educational Trends Knowledge Management Attraction and Retention of Labor Meaningful Work Chapter 5 Innovation and Survival Technology and Innovation Company Culture and Innovation Innovation and the Workplace Under Construction Innovation and the Workforce Planting the Seeds of Innovation Chapter 6 The Virtual Workforce The History of Work The Distributed Workforce Resistance to the Distributed Workforce Assessment Productivity Chapter 7 Offices Without Walls The Workplace of the Future Workplace Strategy The Live/Work Project Third Places Business Community Centers Chapter 8 The Well-Designed Workplace The Seven Hallmarks of the Productive Workplace The Seven Hallmarks Exemplified IA Interior Architects Chapter 9 Collaborative Strategic Management A Systems Approach What Does Collaborative Strategic Management Look Like? The Workplace/Workforce Transformation Program Wrapping It All Up Chapter 10 Achieving Corporate Agility Why Now? Change Is More Dramatic Than Ever Why Now? Because the Clock Is Already Ticking Why Now? Technology Is Reshaping Our Work World Leadership and Strategy Questions You Should Be Asking Questions for an Agile Organization Proceeding to Answer the Questions A New Way of Looking at Organizations Final Thought Afterword Notes Index Printed Pages: 0. Bookseller Inventory # 11007

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Management Information Systems in the Knowledge Economy,: P.T. Joseph,Sanjay Mohapatra

P.T. Joseph,Sanjay Mohapatra

Published by PHI Learning 0

ISBN 10: 8120348761 ISBN 13: 9788120348769

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Item Description: PHI Learning 0. Softcover. Book Condition: New. 2nd edition. The textbook, now in its Second Edition, includes a new chapter on ERP as a Business Enabler. The text continues to provide a comprehensive coverage of business applications of management information systems in today`s new era of knowledge-based economy where the value of a firm`s knowledge assets has become a key source that can be leveraged into long-term benefits. The text focuses on the information systems requirements vis-Ã-vis management perspectives required in business environment. The technology innovations are covered, with particular emphasis on Data Management Systems, Decision Support and Expert Systems. On the other hand, several business applications such as e-commerce and mobile applications, made possible only because of continuing innovations in the field of information and communications technology (ICT) are thoroughly treated in the text. Besides, the book covers crucial issues of information security, and legal and ethical issues which are important both from the point of view of technology and business. The book uses case discussions in each chapter to help students understand MIS practices in organizations. The cases also enable students to grasp how a systemic approach to every functional aspect of management can lead to formulating technology-based strategies in line with corporate goals. Primarily intended for undergraduate and postgraduate students of management (BBA/MBA), the knowledge and information provided in this book will also be of immense value to business managers and practitioners for improving decision-making processes and achieving competitive advantage. Contents: Preface • Preface to the First Edition 1. Information Systems in the Knowledge Economy 2. Information Systems for Strategic Advantage 3. Database Design and Process Modelling 4. Decision Support and Expert Systems 5. Knowledge Management for Strategic Advantage 6. Computer Communication Systems 7. Information Systems Supporting e-Commerce Models 8. Information Systems for Mobile Commerce 9. Knowledge Management Applications in Business Functions 10. Information System Security 11. Legal and Ethical Issues 12. ERP as a Business Enabler Index Printed Pages: 560. Bookseller Inventory # 75071

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Idoru: Gibson, William

Gibson, William

Published by Putnam Adult (1996)

ISBN 10: 0399141308 ISBN 13: 9780399141300

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Item Description: Putnam Adult, 1996. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Contributors 1. Engineering in Japan: Introduction and Overview, Jeffrey K. Liker, John E. Ettlie, and John Creighton Campbell I. Applied R&D 2. Basic Research in Japanese Electronic Companies: An Attempt at Establishing New Organizational Routines, David T. Methe 3. The Growth of R&D Investment and Organizational Changes by Japanese Pharmaceutical Firms, 1975-1993, Thomas Roehl, Will Mitchell, and Ronald J. Slattery 4. Governance Structure and Technology Transfer Management in R&D Consortia in the United States and Japan, Howard E. Aldrich and Toshihiro Sasaki 5. Governing United States - Japan High-Technoloy Alliances, Richard N. Osborn and C. Christopher Baughn II. Product-Process Development Practices 6. Nippondenso Co. Ltd.: A Case Study of Strategic Product Design, Daniel E. Whitney 7. Integrating Suppliers into Fast-Cycle Product Development, Jeffrey K. Liker, Rajan R. Kamath, S. Nazli Wasti, and Mitsuo Nagamachi 8. Toyota, Concurrent Engineering, and Set-Based Design, Allen Ward, Durward K. Sobek II, John J. Cristiano, and Jeffrey K. Liker 9. Competing in the Old-Fashioned Way: Localizing and Integrating Knowledge Resources in Fast-to-Market Competition, W. Mark Fruin III. Manufacturing Methods and Management 10. Producing a World-Class Automotive Body, Patrick C. Hammett, Walton M. Hancock, and Jay S. Baron 11. Japan's Development of Scheduling Methods for Manufacturing Semiconductors, Izak Duenyas, John W. Fowler, and Lee Schruben 12. U.S.-Japanese Manufacturing Joint Ventures and Equity Relationships, John E. Ettlie and Peter Swan IV. Technology Deployment and Organizational Learning 13. Culture, Innovative Borrowing, and Technology Management, John Creighton Campbell 14. Does Culture Matter? Negotiating a Complementary Culture to Support Technological Innovation, Mary Yoko Brannen 15. Institutional Pressures and Organizational Learning: The Case of American-Owned Automotive-Parts Suppliers and Japanese Shop-Floor Production Methods, Thomas Y. Choi and S. Nazli Wasti 16. Reflections on Organizational Learning in U.S. and Japanese Industry, Robert E. Cole 17. Managing Technology Systemically: Common Themes, Jeffrey K. Liker, John E. Ettlie, and Allen C. Ward Index. Bookseller Inventory # ABE_book_new_0399141308

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Information Technology for Management (Second Edition): Ramesh Behl

Ramesh Behl

Published by McGraw Hill Education (2012)

ISBN 10: 1259004791 ISBN 13: 9781259004797

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Item Description: McGraw Hill Education, 2012. Softcover. Book Condition: New. 2nd edition. This is an ideal text-book for introductory courses on computers and information technology, primarily for business management students. This new edition continues to focus on application of technology for business decision making. It has been restructured and rewritten with a view to increase the coverage of topics on ?fundamentals? of computers and information technology. At the same time, it provides up-to-date information on technologies and their application for management of business. Table of Contents: Chapter Name SECTION I - Business Organization and Role of Information Technology Case I - IT for Success 1. Introduction to Information Technology 2. Strategic Information Systems SECTION II ? Technology Infrastructure Case II - IT Innovations 3. Computer Hardware and Number Systems 4. Computer Software 5. Networks and Telecommunication Systems SECTION III - Information Technology for Decision Making Case III - IT for Decision Making 6. Excel Based Decision Models 7. Access Based Database Systems 8. SPSS ? A Statistical Tool SECTION IV - Inter and Intra-Organizational Systems Case IV - Enterprise Systems 9. E-business Models 10. Integrated Enterprise Systems SECTION V - Building Intelligent Systems for Businesses Case V ? Smart Knowledge Management means Quick Money 11. Decision Support Systems 12. Knowledge Management and Intelligent Systems SECTION VI ? Planning, Implementing and Managing Information Systems Case VI - Managing IT 13. Planning and Implementing Information Systems 14. Managing Information Systems Printed Pages: 752. Bookseller Inventory # 67323

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Marketing Management Strategies (Fifth Edition): Ferrell,Michael Hartline

Ferrell,Michael Hartline

Published by South Western/Cengage Learning India (2012)

ISBN 10: 8131518639 ISBN 13: 9788131518632

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Item Description: South Western/Cengage Learning India, 2012. Softcover. Book Condition: New. 5th or later edition. The powerful new MARKETING MANAGMENT STRATEGIES, 5e, features its most aggressive case revision program to date. The fifth edition includes six all-new cases written specifically for the text and five new outside cases from Harvard Business School and the Ivey School of Business, while other cases have been updated and, in most cases, rewritten with a new focus. And for the first time, the book includes vibrant photographs and captions?making it an even more exciting read in 12 succinct chapters. MARKETING STRATEGY, 5e, emphasizes teaching students to think and act like marketers. It presents strategy from a perspective that guides strategic marketing management in the social, economic, and technological arenas in which businesses function today?helping students develop a customer-oriented market strategy and market plan. Its practical approach to analyzing, planning, and implementing marketing strategies is based on the creative process involved in applying marketing concepts to the development and implementation of marketing strategy. An emphasis on critical thinking enables students to understand the essence of how marketing decisions fit together to create a coherent strategy. Well-grounded in developing and executing a marketing plan, the text offers a complete planning framework, thorough marketing plan worksheets, and a comprehensive marketing plan example for students to follow. Real-World Emphasis: The goal of MARKETING MANAGMENT STRATEGIES, 5e, is to encourage students to think and act like a marketer. By discussing the key concepts and tools of marketing strategy, the text``s emphasis on critical thinking?both analytical and creative?allows students to understand the essence of how marketing decisions fit together to create an effective, coherent strategy. Each case (except the Harvard and Ivey cases) now includes a brief synopsis at the beginning, along with key case themes. These additions allow instructors and students to quickly get a feel for each case, and help identify how cases and individual chapters may be coordinated. Our complete case package provides up-to-date coverage of topics that are important and relevant to marketing practice in the 21st century. These topics include innovation, social responsibility, sustainability, global sourcing, technology, corporate affairs, and entrepreneurship. An updated set of Marketing Plan Worksheets, provided in Appendix A. The worksheets reflect a concise approach to marketing plan development. However, the worksheets are comprehensive in scope to help ensure that students and/or managers do not omit important issues in developing strategic marketing plans. A revised example marketing plan (VirPharm, Inc.), provided in Appendix B. This marketing plan, based on a virtual case developed by Dr. Hartline, is our most comprehensive example plan to date. Students will find this plan helpful as it illustrates the format and writing style used in creating an actual marketing plan document. A continued user-friendly writing style that covers essential points without heavy use of jargon. Although the text has been completely revised, it remains a friendly 12 chapters in length New to this edition: Revised and expanded coverage throughout the text of recent events in marketing practice by well known global companies. Cases: The fifth edition includes six all-new cases written specifically for the text, including Case 2, "Monsanto Balances the Needs and Concerns of Multiple Stakeholders," Case 3, "NASCAR: A Branding Success," Case 4, "The Indy Racing League: Driving for First Place," and Case 15, "BP Focuses on Sustainability to Repair Its Reputation." Outside Cases: The fifth edition also includes five new outside cases?three from the Harvard Business School and two from the Ivey School of Business at the University of Western Ontario:eHarmony (Harvard Printed Pages: 768. Bookseller Inventory # 72399

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Information Technology for Management (Second Edition): Ramesh Behl

Ramesh Behl

Published by McGraw Hill Education (2012)

ISBN 10: 1259004791 ISBN 13: 9781259004797

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Item Description: McGraw Hill Education, 2012. Softcover. Book Condition: New. 2nd edition. This is an ideal text-book for introductory courses on computers and information technology, primarily for business management students. This new edition continues to focus on application of technology for business decision making. It has been restructured and rewritten with a view to increase the coverage of topics on ?fundamentals? of computers and information technology. At the same time, it provides up-to-date information on technologies and their application for management of business. Table of Contents: Chapter Name SECTION I - Business Organization and Role of Information Technology Case I - IT for Success 1. Introduction to Information Technology 2. Strategic Information Systems SECTION II ? Technology Infrastructure Case II - IT Innovations 3. Computer Hardware and Number Systems 4. Computer Software 5. Networks and Telecommunication Systems SECTION III - Information Technology for Decision Making Case III - IT for Decision Making 6. Excel Based Decision Models 7. Access Based Database Systems 8. SPSS ? A Statistical Tool SECTION IV - Inter and Intra-Organizational Systems Case IV - Enterprise Systems 9. E-business Models 10. Integrated Enterprise Systems SECTION V - Building Intelligent Systems for Businesses Case V ? Smart Knowledge Management means Quick Money 11. Decision Support Systems 12. Knowledge Management and Intelligent Systems SECTION VI ? Planning, Implementing and Managing Information Systems Case VI - Managing IT 13. Planning and Implementing Information Systems 14. Managing Information Systems Printed Pages: 752. Bookseller Inventory # 67323

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Management: Leading and Collaborating in the Competitive: Scott Snell,Thomas Bateman

Scott Snell,Thomas Bateman

Published by Tata McGraw-Hill Education Pvt. Ltd. (2008)

ISBN 10: 0070078084 ISBN 13: 9780070078086

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Item Description: Tata McGraw-Hill Education Pvt. Ltd., 2008. Softcover. Book Condition: New. 5th or later edition. Table of contents PART 1 FOUNDATIONS OF MANAGEMENT Chapter 1 Managing Appendix A The Evolution of Management Chapter 2 The External Environment and Organizational Culture Chapter 3 Managerial Decision Making PART 2 PLANNING: DELIVERING STRATEGIC VALUE Chapter 4 Planning and Strategic Management Chapter 5 Ethics and Corporate Responsibility Appendix B The Caux Round Table Principles of Ethics Appendix C Managing in Our Natural Environment Chapter 6 International Management Chapter 7 Entrepreneurship Appendix D Information for Entrepreneurs PART 3 ORGANIZING: BUILDING A DYNAMIC ORGANIZATION Chapter 8 Organization Structure Chapter 9 Organizational Agility Chapter 10 Human Resources Management Chapter 11 Managing the Diverse Workforce PART 4 LEADING: MOBILIZING PEOPLE Chapter 12 Leadership Chapter 13 Motivating for Performance Chapter 14 Teamwork Chapter 15 Communicating PART 5 CONTROLLING: LEARNING AND CHANGING Chapter 16 Managerial Control Chapter 17 Managing Technology and Innovation Appendix E Operations Management in the New Economy Chapter 18 Creating and Managing Change ICFAI CASES Coca-Cola`s Business Practices Kishore Biyani-Pioneering a Retailing Revolution in India Hindustan Motor?s Struggle for Survival Employee Dissatisfaction at Meridian David R Whitwam and Whirlpool Printed Pages: 876. Bookseller Inventory # 17203

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Crafting and Executing Strategy: Concepts and Cases: Arthur A. Thompson,John

Arthur A. Thompson,John E. Gamble,Margaret A. Peteraf

Published by Tata McGraw-Hill Education Pvt. Ltd (2012)

ISBN 10: 1259004767 ISBN 13: 9781259004766

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Item Description: Tata McGraw-Hill Education Pvt. Ltd, 2012. Softcover. Book Condition: New. 5th or later edition. Crafting and Executing Strategy has always been popular due to its mainstream and balanced approach, mirroring both the best academic thinking and the pragmatism of real-world strategic management. The 18th edition continues on the same path but has been thoroughly revised keeping in mind the changes that the business world has seen over the past few years. TABLE OF CONTENTS: Part 1: Concepts and Techniques for Crafting and Executing Strategy Section A: Introduction and Overview Chapter 1: What Is Strategy and Why Is It Important Chapter 2: Leading the Process of Crafting and Executing Strategy Section B: Core Concepts and Analytical Tools Chapter 3: Evaluating a Company?s External Environment Chapter 4: Evaluating a Company?s Resources and Competitive Position Section C: Crafting a Strategy Chapter 5: Five Generic Competitive Strategies--Which One to Employ? Chapter 6: Supplementing the Chosen Competitive Strategy: Other Important Strategy Choices Chapter 7: Strategies for Competing in Foreign Markets Chapter 8: Diversification: Strategies for Managing a Group of Businesses Chapter 9: Ethical Business Strategies, Social Responsibility, and Environmental Sustainability Section D: Executing the Strategy Chapter 10: Building an Organization Capable of Good Strategy Execution Chapter 11: Managing Internal Operations: Actions That Promote Good Strategy Execution Chapter 12: Corporate Culture and Leadership: Keys to Good Strategy Execution Part 2: Cases in Crafting and Executing Strategy 1. Mystic Monk Coffee 2. Whole Foods Market in 2010: Vision, Core Values, and Strategy 3. The O-Fold Innovation for Preventing Wrinkles: A Good Business Opportunity? 4. Axis Bank: Banking on Technology and Market Segments for Competitive Space 5. Competition in Energy Drinks, Sports Drinks, and Vitamin-Enhanced Beverages 6. HT Media ? Facing Competitive & Technological Convergence Challenges in 21st Century 7. Redbox`s Strategy in the Movie Rental Industry 8. Tata-Nano-vation 9. Hewitt Associates Attempting to be Different in a Crowd 10. Apple Inc. in 2010 11. Gap Inc. in 2010: Is the Turnaround Strategy Working? 12. Google?s Strategy in 2010 13. SkyWest, Inc., and the Regional Airline Industry in 2009 14. Vishala Printers ? Challenges of Differentiation in Cluttered Markets 15. Skype versus AT&T and the Future of Telecommunications 16. Sara Lee Corporation in 2011: Has Its Retrenchment Strategy Been Successful? 17. The Taj Hotels ? Attempting a Broad Competitive Global Niche while Maintaining Brand Equity 18. Robin Hood 19. Dilemma at Devil?s Den 20. Southwest Airlines in 2010: Culture, Values, and Operating Practices 21. Namaste Solar 22. Amul ? India?s Pride 23. Starbucks? Strategy and Internal Initiatives to Return to Profitable Growth 24. Norton Lilly International: Implementing Transformational Change in the Shipping Industry 25. Good Hotel: Doing Good, Doing Well? 26. W. L. Gore & Associates: Developing Global Teams to Meet 21st-Century Challenges 27. Flowing Liquor 28. Countrywide Financial Corporation and the Subprime Mortgage Debacle Printed Pages: 1032. Bookseller Inventory # 72793

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Marketing Management Strategies (Fifth Edition): Ferrell,Michael Hartline

Ferrell,Michael Hartline

Published by South Western/Cengage Learning India (2012)

ISBN 10: 8131518639 ISBN 13: 9788131518632

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Item Description: South Western/Cengage Learning India, 2012. Softcover. Book Condition: New. 5th or later edition. The powerful new MARKETING MANAGMENT STRATEGIES, 5e, features its most aggressive case revision program to date. The fifth edition includes six all-new cases written specifically for the text and five new outside cases from Harvard Business School and the Ivey School of Business, while other cases have been updated and, in most cases, rewritten with a new focus. And for the first time, the book includes vibrant photographs and captionsâ€"making it an even more exciting read in 12 succinct chapters. MARKETING STRATEGY, 5e, emphasizes teaching students to think and act like marketers. It presents strategy from a perspective that guides strategic marketing management in the social, economic, and technological arenas in which businesses function todayâ€"helping students develop a customer-oriented market strategy and market plan. Its practical approach to analyzing, planning, and implementing marketing strategies is based on the creative process involved in applying marketing concepts to the development and implementation of marketing strategy. An emphasis on critical thinking enables students to understand the essence of how marketing decisions fit together to create a coherent strategy. Well-grounded in developing and executing a marketing plan, the text offers a complete planning framework, thorough marketing plan worksheets, and a comprehensive marketing plan example for students to follow. Real-World Emphasis: The goal of MARKETING MANAGMENT STRATEGIES, 5e, is to encourage students to think and act like a marketer. By discussing the key concepts and tools of marketing strategy, the text``s emphasis on critical thinkingâ€"both analytical and creativeâ€"allows students to understand the essence of how marketing decisions fit together to create an effective, coherent strategy. Each case (except the Harvard and Ivey cases) now includes a brief synopsis at the beginning, along with key case themes. These additions allow instructors and students to quickly get a feel for each case, and help identify how cases and individual chapters may be coordinated. Our complete case package provides up-to-date coverage of topics that are important and relevant to marketing practice in the 21st century. These topics include innovation, social responsibility, sustainability, global sourcing, technology, corporate affairs, and entrepreneurship. An updated set of Marketing Plan Worksheets, provided in Appendix A. The worksheets reflect a concise approach to marketing plan development. However, the worksheets are comprehensive in scope to help ensure that students and/or managers do not omit important issues in developing strategic marketing plans. A revised example marketing plan (VirPharm, Inc.), provided in Appendix B. This marketing plan, based on a virtual case developed by Dr. Hartline, is our most comprehensive example plan to date. Students will find this plan helpful as it illustrates the format and writing style used in creating an actual marketing plan document. A continued user-friendly writing style that covers essential points without heavy use of jargon. Although the text has been completely revised, it remains a friendly 12 chapters in length New to this edition: Revised and expanded coverage throughout the text of recent events in marketing practice by well known global companies. Cases: The fifth edition includes six all-new cases written specifically for the text, including Case 2, "Monsanto Balances the Needs and Concerns of Multiple Stakeholders," Case 3, "NASCAR: A Branding Success," Case 4, "The Indy Racing League: Driving for First Place," and Case 15, "BP Focuses on Sustainability to Repair Its Reputation." Outside Cases: The fifth edition also includes five new outside casesâ€"three from the Harvard Business School and two from the Ivey School of Business at the University of Western Ontario:eHarmony (Harvard Printed Pages: 768. Bookseller Inventory # 72399

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Management: Leading and Collaborating in the Competitive: Scott Snell,Thomas Bateman

Scott Snell,Thomas Bateman

Published by Tata McGraw-Hill Education Pvt. Ltd. (2008)

ISBN 10: 0070078084 ISBN 13: 9780070078086

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Item Description: Tata McGraw-Hill Education Pvt. Ltd., 2008. Softcover. Book Condition: New. 5th or later edition. Table of contents PART 1 FOUNDATIONS OF MANAGEMENT Chapter 1 Managing Appendix A The Evolution of Management Chapter 2 The External Environment and Organizational Culture Chapter 3 Managerial Decision Making PART 2 PLANNING: DELIVERING STRATEGIC VALUE Chapter 4 Planning and Strategic Management Chapter 5 Ethics and Corporate Responsibility Appendix B The Caux Round Table Principles of Ethics Appendix C Managing in Our Natural Environment Chapter 6 International Management Chapter 7 Entrepreneurship Appendix D Information for Entrepreneurs PART 3 ORGANIZING: BUILDING A DYNAMIC ORGANIZATION Chapter 8 Organization Structure Chapter 9 Organizational Agility Chapter 10 Human Resources Management Chapter 11 Managing the Diverse Workforce PART 4 LEADING: MOBILIZING PEOPLE Chapter 12 Leadership Chapter 13 Motivating for Performance Chapter 14 Teamwork Chapter 15 Communicating PART 5 CONTROLLING: LEARNING AND CHANGING Chapter 16 Managerial Control Chapter 17 Managing Technology and Innovation Appendix E Operations Management in the New Economy Chapter 18 Creating and Managing Change ICFAI CASES Coca-Cola`s Business Practices Kishore Biyani-Pioneering a Retailing Revolution in India Hindustan Motor?s Struggle for Survival Employee Dissatisfaction at Meridian David R Whitwam and Whirlpool Printed Pages: 876. Bookseller Inventory # 17203

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Crafting and Executing Strategy: Concepts and Cases: Arthur A. Thompson,John

Arthur A. Thompson,John E. Gamble,Margaret A. Peteraf

Published by Tata McGraw-Hill Education Pvt. Ltd (2012)

ISBN 10: 1259004767 ISBN 13: 9781259004766

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Item Description: Tata McGraw-Hill Education Pvt. Ltd, 2012. Softcover. Book Condition: New. 5th or later edition. Crafting and Executing Strategy has always been popular due to its mainstream and balanced approach, mirroring both the best academic thinking and the pragmatism of real-world strategic management. The 18th edition continues on the same path but has been thoroughly revised keeping in mind the changes that the business world has seen over the past few years. TABLE OF CONTENTS: Part 1: Concepts and Techniques for Crafting and Executing Strategy Section A: Introduction and Overview Chapter 1: What Is Strategy and Why Is It Important Chapter 2: Leading the Process of Crafting and Executing Strategy Section B: Core Concepts and Analytical Tools Chapter 3: Evaluating a Company?s External Environment Chapter 4: Evaluating a Company?s Resources and Competitive Position Section C: Crafting a Strategy Chapter 5: Five Generic Competitive Strategies--Which One to Employ? Chapter 6: Supplementing the Chosen Competitive Strategy: Other Important Strategy Choices Chapter 7: Strategies for Competing in Foreign Markets Chapter 8: Diversification: Strategies for Managing a Group of Businesses Chapter 9: Ethical Business Strategies, Social Responsibility, and Environmental Sustainability Section D: Executing the Strategy Chapter 10: Building an Organization Capable of Good Strategy Execution Chapter 11: Managing Internal Operations: Actions That Promote Good Strategy Execution Chapter 12: Corporate Culture and Leadership: Keys to Good Strategy Execution Part 2: Cases in Crafting and Executing Strategy 1. Mystic Monk Coffee 2. Whole Foods Market in 2010: Vision, Core Values, and Strategy 3. The O-Fold Innovation for Preventing Wrinkles: A Good Business Opportunity? 4. Axis Bank: Banking on Technology and Market Segments for Competitive Space 5. Competition in Energy Drinks, Sports Drinks, and Vitamin-Enhanced Beverages 6. HT Media ? Facing Competitive & Technological Convergence Challenges in 21st Century 7. Redbox`s Strategy in the Movie Rental Industry 8. Tata-Nano-vation 9. Hewitt Associates Attempting to be Different in a Crowd 10. Apple Inc. in 2010 11. Gap Inc. in 2010: Is the Turnaround Strategy Working? 12. Google?s Strategy in 2010 13. SkyWest, Inc., and the Regional Airline Industry in 2009 14. Vishala Printers ? Challenges of Differentiation in Cluttered Markets 15. Skype versus AT&T and the Future of Telecommunications 16. Sara Lee Corporation in 2011: Has Its Retrenchment Strategy Been Successful? 17. The Taj Hotels ? Attempting a Broad Competitive Global Niche while Maintaining Brand Equity 18. Robin Hood 19. Dilemma at Devil?s Den 20. Southwest Airlines in 2010: Culture, Values, and Operating Practices 21. Namaste Solar 22. Amul ? India?s Pride 23. Starbucks? Strategy and Internal Initiatives to Return to Profitable Growth 24. Norton Lilly International: Implementing Transformational Change in the Shipping Industry 25. Good Hotel: Doing Good, Doing Well? 26. W. L. Gore & Associates: Developing Global Teams to Meet 21st-Century Challenges 27. Flowing Liquor 28. Countrywide Financial Corporation and the Subprime Mortgage Debacle Printed Pages: 1032. Bookseller Inventory # 72793

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Managing Innovation and Change (Published in association

Published by SAGE Publications Ltd (2006)

ISBN 10: 141292250X ISBN 13: 9781412922500

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Item Description: SAGE Publications Ltd, 2006. Book Condition: Used. This Book is in Good Condition. Clean Copy With Light Amount of Wear. 100% Guaranteed. Summary: Introduction - David MaylePART ONE: ENVIRONMENTSGaining Competitive Advantage in a Carbon-constrained World - Karl Schultz and Peter WilliamsonCorporate Social Responsibility - Simon Knox and Stan MaklanOutsourcing Innovation - Pete Engardio and Bruce EinhornFrom Scenario Thinking to Strategic Action - Ian WilsonPART TWO: APPROACHESQuality Is Dead in Europe - B G Dale et alAn Overview of Continuous Improvement - Nadia Bhuiyan and Amit BaghelLearning To Evolve - Peter Hines, Matthias Holweg and Nick RichThe Barriers to Customer Responsive Supply Chain Management - John Storey, Caroline Emberson and David ReadePART THREE: INNOVATIONAckoff on Innovation - Robert J AllioHow You Can Benefit by Predicting Change - Scott D Anthony and Clayton M ChristensenThe Era of Open Innovation - Henry W ChesbroughThe Innovator's Prescription - Costas Markides and Paul GeroskiThe Art of ScalePART FOUR: CHANGEThe Empowerment of Service Workers - David E Bowen and Edward E Lawler IIIAmbidextrous Organizations - Michael L Tushman and Charles A O'Reilly IIITechnical Entrepreneurship in High Technology Small Firms - R P OakeyTargeting Innovation and Implications for Capability Development - Dave Francis and John BessantPART FIVE: LEADERSHIPThe Role of Leadership in the Modernization and Improvement of Public Services - Jean Hartley and Maria AllisonLevel 5 Leadership - Jim CollinsThe Failure-tolerant Leader - Richard Farson and Ralph KeyesParadox of Coordination and Control - Jody Hoffer Gittell. Bookseller Inventory # ABE_book_usedgood_141292250X

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