Bookseller Summit: Feb. 2 - 4, 2006

Overview

We will be hosting our first Bookseller Summit in our offices in Victoria, British Columbia on February 3rd 2006. Attendees will have the chance to tour our operations, meet with our entire team and get a sneak peak at our product design plans. This is your opportunity to meet us in person to discuss key topics that are of critical importance to our bookseller community and to everyone’s continued success. (Please note that registration for this event is now closed.)

To help ensure that different voices are heard from across North America, we have invited some key opinion makers from our bookseller forums to attend as our special guests, and at our expense. We will be opening a folder in our Forums for you to post questions or topics that you would like these booksellers to discuss with us during their visit here, as they will be acting as representatives for booksellers unable to attend themselves. They have all agreed to share their experiences at our Seller Summit with you by writing a summary, which will be posted (unedited) into the Bookseller Forums after the event. We will also be hosting a special Roundtable Event with these booksellers to answer your questions on what they learned during the visit and to share the opinions and ideas discussed.

So, please join us in welcoming the following booksellers as our special guests to this event. You may recognize many of them from our Bookseller Forums:

• waytoomanybooks
• Treacherous_Cretin
• EdwinaNoone
• HeidiK
• bookseller
• OBOOKS
• idahojim
• mistyriver
• Dustwrappers
• LameWolfe

Agenda

Events

General Sessions – All Attendees

Opening Remarks from Hannes Blum, CEO
Marketing Presentation from Lisa Stevens, VP Marketing
Presentation from Sales and Account Management Director Sue Connors
Product Management Presentation from Marven Krug, Director of Product Management
Customer Service Presentation from Laura-Lea Berna, Director of CS
Roundtable Discussion with Senior Management Team

Break-Out Sessions - Bookseller Choice

Morning Sessions

Offline Marketing
- Press and PR
- Collateral, Advertising, and Events

Online Marketing
- Email marketing, website content and metrics
- Search and affiliate marketing

Afternoon Sessions

Finance
- Monthly Billing and payments

Systems
- Quality assurance
- Engineering
- Operations