What is a Card Security Code (CSC) or Card Verification Code (CVC)?
AbeBooks has recently received inquiries from booksellers with this question.
The AbeBooks checkout process provides buyers with the opportunity to enter a Card Security Code (CSC) or Card Verification Code (CVC) during the checkout process. The CSC/CVC is a 3, or 4-digit number that appears on their credit card and is an added security feature provided by several credit card companies. The CSC/CVC is not mandatory and we encourage booksellers to include information in their terms of sale indicating that they require buyers to enter the CSC/CVC on the order form.
To learn how to update your terms of sale, please view
Did you know that books are as popular with internet criminals as electronics and jewellery now? Books are easy to ship and are quick and easy to resell. Such books include bibles, medical textbooks, dictionaries, computer books, and bestsellers like Harry Potter books.
What does this mean for booksellers? Ensure that you review orders for large volumes of these types of items carefully and use the fraud recognition and prevention tips provided on the Security Page.
AbeBooks has recently been notified that potentially fraudulent clients from Nigeria are attempting to place orders with booksellers directly either by phone or email. These requests can be characterized by the following:
What you can do:
Indicators of Spoof E-mails
It has come to our attention that third parties pretending to be AbeBooks have recently distributed fake or "Spoof" e-mails to some of our customers. The headers in these spoof e-mails have been altered so that it appears the e-mail is from AbeBooks. Spoof e-mails are used to commit identity theft and spread viruses.
There are a few common criteria that will help you identify Spoof e-mails:
"From" field in email header is altered to make it appear that the email is from a legitimate source
Sample of an Unauthorized E-mail
To protect yourself from spoof e-mails, please note the following:
Security and Trust Bulletins
Jan 13th, 2006
AbeBooks has recently seen a trend of suspicious orders from a buyer that associates their account with charities. The characteristics of these orders include:
- The buyer usually places orders for lower-priced paperback books.
We encourage you to review all of your orders carefully before shipping. Make sure to follow these guidelines for any suspicious order:
- Contact the buyer directly to fill in any missing details.