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ABEBOOKS.COM RECOGNIZED AS A BIZRATE.COM "GOLD STORE" BY ONLINE BUYERS

19th March 2001

(Victoria, BC) - AbeBooks.com, the world's leading source of hard-to-find, out-of-print, secondhand, rare, and obscure books, has been approved as a customer-certified Gold Store Merchant on BizRate.com, the #1 retail mall on the Web according to Media Metrix. BizRate.com's marketplace is designed to organize thousands of sellers and buyers in a single location and provide consumers with direct access to the widest choice of merchants, unbiased customer-based ratings, and a powerful comparison-shopping search engine to shop from millions of products online.

To become a customer-certified Gold Store Merchant, e-retailers must participate in BizRate.com's exclusive point-of-sale and fulfillment surveys and continuously solicit feedback from their customers on a number of important attributes including on-time delivery, product selection, price, posted privacy policies, Web site navigation as well as shipping and handling. To maintain the highest integrity and independence, BizRate.com does not charge merchants for evaluating or listing them on its Web site.

"This award means a lot to us, as it comes directly from our customers. We're happy that they're happy with the service; we're looking forward to acting on the suggestions that have come in, and attracting new buyers as well," abebooks.com's media spokeswoman, Lindsay Carlson said.

"All merchants participating in our Gold Store Merchant Program are able to differentiate themselves - not only by price but also in terms of quality -- to millions of BizRate.com's ready-to-buy shoppers," said Seth Geiger, vice president of Professional Services at BizRate.com. "We're pleased to have abebooks.com in our program. Their customers can shop with confidence, and know they purchase from a reputable and reliable vendor."

About AbeBooks.com
AbeBooks is the world's largest book site, listing over 35 million books. With offices in Canada and Germany, abebooks provides independent booksellers with business support, technological infrastructure and international marketing, enabling booksellers of any size to compete on an equal footing with book superstores. Through its acquisition of Germany's JustBooks, now abebooks Europe, the company now serves over 10,000 member booksellers worldwide via web sites in English, German, and French. AbeBooks was launched on the Internet in May of 1996 and offers consumers the most complete collection of rare, used, and out-of-print books available anywhere.

Contacts
Richard Davies, PR & Publicity Mgr., AbeBooks.com
Ph: 250-412-3238
rdavies@abebooks.com

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Richard Davies
PR & Publicity Manager
media@abebooks.com
(Media inquiries only. For general questions please contact Customer Support.)

AbeBooks
#4 - 410 Garbally Rd.
Victoria, BC
Canada
V8T 2K1
http://www.abebooks.com