Returns Overview

There are various reasons for initiating a return for a book:

The item did not arrive to you.
You ordered an item via Amazon, there was an ISBN mismatch between our databases and you were received the wrong book.
The item was damaged in transit.
The item was not in the condition described online.
You ordered an item, but decided you didn't want the book when it arrived.

Initiating a return allows you to receive the book's purchase price and relevant shipping costs back. To initiate a return, you'll need to be signed on to your AbeBooks buyer account.

Commonly Asked Questions about Returns and Refunds

Q. How do I initiate a return for a book (for any reason)?

Q. If I send back a book and have a tracking number, how do I let AbeBooks and the bookseller know?

Q. I have initiated a return, how do I let the bookseller know that I've sent the book back?

Q. I've just ordered a book, but I've changed my mind! How can I cancel the order?

Q. What are the reasons for returns?

Q. What if I didn't pay by credit card, but sent the bookseller a check or money order? How do I get a refund?