Viewing and Re-sending E-mails

Occasionally, e-mail programs experience technical difficulties that result in e-mail messages not being delivered.  Fortunately, at AbeBooks, we save copies of the statements, reminders and order and return notifications we send you.  Book buyer inquiries are also saved on bookseller accounts.  You can review your order confirmations and other e-mail messages from the AbeBooks Web site.

To view your e-mail messages:

1. Click [sign on] and enter your E-mail Address and Password.
2. Click [Your E-mail] in the Members Menu.
3. Click [View and re-send email from AbeBooks] in the Your Email menu.
4. If you would like to view e-mail messages or orders that are more than a week old, adjust the Start Date and End Date list menus.
5. Click the [List E-mails] button.
6. Locate the e-mail message you would like to read.  Click [View Details].

Notes:

• Check your AbeBooks Members Menu daily for order notifications.
• If your AbeBooks e-mail messages are viewable on AbeBooks, but you are not receiving them, please contact your Internet Service Provider.
• To re-send your e-mail messages or orders, click [Resend this note] in the information table at the beginning of the message.
• Some Internet service providers disable e-mail messaging if an address receives too many messages from the same address.  They believe the e-mail messages being received are SPAM and not valid messages.  Please, contact the specific provider about their policies regarding this function.
• Some e-mail service providers, such as Hotmail or Yahoo, have a limited capacity for the e-mail messages you receive.  Please, contact the specific provider about the limits of your e-mail storage space.