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The Bookseller Digest

Abebooks.comDiscover the world's largest marketplace for new, used, rare and out-of-print books
The Avid Reader August 2005
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Dear ,

Now is an important time to update your contact information - students are buying their textbooks and they are more likely to contact you before buying. Read on for more about this; also this month, tips on adding tracking information and when to ship, and a wrap-up of our recent Brodart Book Care Q & A Forum.

Sue, Shaun & Jordan
Your Sales & Account Management Team

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Highlights:

  • Important Site Updates
  • Tip: Contact Information
  • Tip: Add Tracking
  • Tip: When to Ship
  • Great Deals on Brodart Products
  • Survey: Holiday Collateral
  • Hispanic Heritage Month
  • Brodart Book Care Q & A
  • Important Site Updates
    Earlier this month, we launched our new database model. This was a very big and complicated change to our system, and although it was successful overall, we have experienced some technical issues. This isn’t unusual with a project of this size, and many of them have now been resolved or are in the process of being fixed right now. You can keep updated on our progress in the Bookseller Forums, updated daily. The changes that we are making now lay the groundwork for some important enhancements that are coming soon, such as HomeBase 3 and a Quantity field. We’ll keep you updated on those projects here in the Bookseller Digest.

    TIPS

    Updating Your Contact Information

    Buyers can view your contact information from your Abebooks homepage. Students are very unique buyers that often require very specific books on a tight timeline, and having up-to-date contact information can help them contact you with their questions.
    [Learn More]

    Remember to Add Tracking Information!
    Remember to add tracking information after your order is shipped. Using a traceable means of shipment reassures the buyer that the order has been shipped. Should the order not arrive by the estimated delivery date, the buyer may initiate a refund for the book. Tracking information prevents buyers from initiating returns for the reason "Item Did Not Arrive.”
    [Learn More]

    Shipping Confimation
    Although Abebooks includes address information when we send you an order, it is important to understand that orders should not be shipped upon receipt of the order, but rather after you have processed the order and received confirmation that the credit card has been successfully charged. [Learn More]

    Brodart Materials Price Comparison: See How we Stack Up!

    Use your exclusive Abebooks bookseller discount to order co-branded packing tape, self sealing bubble bags, and book mailers in various sizes for 15-52% LESS than the competition. Our friends at Brodart, who share logo space with us on the packing tape, have been very supportive in continuing to offer Abebooks booksellers exclusive discounts on packing materials and mailing supplies, and in turn your support is much appreciated. Hundreds of booksellers have already taken advantage of these offers - see for yourself how you can save money on the supplies you use every day!

    Compare Prices & Place Your Order!

    MARKETING & EVENTS

    Spanish BookmarkCelebrate Hispanic Heritage Month!
    September is Hispanic Heritage Month and we will be celebrating on the Abebooks en Español site with a special contest where visitors can enter to win a selected collection of Spanish-language books.

    Order your free Abebooks en Español bookmarks to include in your book packages this September! E-mail us at librerias@abebooks.com if you are interested. [View Full Bookmark]

    Abebooks Holiday Collateral Available soon! – Give Us Your Feedback!
    Abebooks will again be providing free marketing collateral to our booksellers for the busy holiday shopping season. Fill out the short survey HERE and tell us what you would like to see offered in support of our holiday campaign.
    [Fill Out the Survey]

    Upcoming Homepage Features
    Get your inventory ready and ensure your prices are competitive for our upcoming homepage features & PR:

    • Christian Books
    • Pop-Up Books
    • Easton Press
    • Rare Books: Erotica
      Are you a bookseller who specializes in Erotica? If so, let us know if you be interested in writing a feature article for the site.

    If you have items you would like included in any of these features, please submit them to features@abebooks.com. (Items must be listed on Abebooks. We cannot guarantee inclusion.)

     

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    Quick Links

  • Bookseller Central
  • Security & Trust
  • Recent Announcements
  • Tip of the Month
  • Bookseller Forums
  • Search Abebooks
  • Join Bookseller Programs
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    Kudos

    I recently purchased a book from GreatBuyBooks and wanted to leave feedback on the transaction. GreatBuyBooks was wonderful. The book was EXACTLY, if not better, than described. Shipping was prompt, and the book was packaged very well. I would definitely do business with them again. - L.B.

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    Security & Trust
    Tip of the Month
    If a buyer contacts you outside of the Abebooks Web site to place an order, send them a link to the book in the Abebooks search results. Using our shopping basket ensures that we have a record of the purchase, and we can facilitate any returns. If you use Abebooks Payment Services, we also assume the risk of any fraudulent charges. [Sign Up for APS!] [View Security]
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    Community

    Bookseller Poll
    What do you think about the upcoming Hollywood-style Quill book awards?

    Brodart Book Care Q&A Contest Winner!
    The Brodart Book Care Q&A was an informative success, with Brodart's Bern Marcowitz tackling your tough questions. Congratulations to our five winners: Whitchurch Books Ltd., Doss-Haus Books, Front Page Books, Carnegie Hill Books, and Nautical Wheelers Books & Gifts.

    Bern gave great advice on many book care and restoration topics. Here’s an example from a query on cleaning leather bindings:

    "...Surface grime can be removed with a soft lintless cloth slightly dampened with water, or saddle soap. One should first try to clean an inconspicuous spot to be certain darkening will not occur..."

    To read more on this and many more tips, please view the entire Brodart Book Care Q&A.

    Roundtable
    Join us for the next Roundtable on Thursday September 15 from 11:00 a.m. to 12:00 p.m. PDT. The forums will be open for questions from Thursday September 8 11:00 p.m. to Friday September 9 11:00 p.m.

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    Top Searches

    Top 10 Searched Terms on Abebooks
    (August 14 - 20)

    1. Harry Potter
    2. 100 People Who are Screwing Up America
      Bernard Goldberg
    3. Harry Potter & the Half-Blood Prince
      J.K. Rowling
    4. Tom Sawyer
      Mark Twain
    5. Chess
    6. Easton Press
    7. Huckleberry Finn
      Mark Twain
    8. Terhune
    9. 1776
      David McCullough
    10. Stephen King
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