Dear [bookseller],

First, we'd like to thank all of the booksellers who completed the survey about thumbnails in search – we had one of our highest response rates yet! We appreciate your feedback on this and all of our initiatives.

We'll be launching thumbnails in search as a permanent feature next week with some changes to our original design based on your suggestions.

• Only bookseller-supplied or ISBN-matched photos will appear in the search results. The "no image" picture will not be displayed in search results, but buyers will see it on the Listing Details page.
• The "stock photo" label accompanying ISBN-matched pictures will be re-named "Publisher’s Photo." We sent a second poll to Advisory Group members to decide on this new wording.

We encourage all of our booksellers to upload pictures of their books so that buyers can verify the edition, condition, and any special features like an author's signature. You can send us your pictures by FTP or the Members Menu to instantly increase buyer confidence in your listings. [Learn more in Online Help.]

We're continually improving our ISBN matching process so that mismatches are even less likely to occur. Keep these three tips in mind to prevent mismatches on your listings:

1. Don't re-use BookIDs.
2. Provide as many bibliographic details about each listing as possible.
3. Use the NOISBN keyword if you do find a mismatch.

We're looking forward to seeing pictures in the search results, and we know that buyers are too!

Sincerely,

Your Abebooks Team