"Refine By New" Launches to Buyers
We’ve used your comments to improve the refinement, and it will be launching in the search results and the New Books Room for buyers next week. Make sure to add “new” or “brand new” to your Condition field so that your new books are searchable using the refinement! [Read More]

Update to "Item Not Arrived" Returns Process
We’re updating the “Item Did Not Arrive” returns process to encourage more contact between you and your buyers before returns for this reason complete. [Read More]

Order Expiry
Did you know that orders are cancelled after 4 days if you don’t process them online? Expired orders represent thousands of dollars of lost sales every day. If you can’t process your orders for a few days, make sure to set your account to vacation status. [Review the order processing instructions.]

Customer Support Tip:
Requesting Extra Charges
By Beth
Abebooks allows you to set your shipping rates and speeds with our adjustable matrix; however, you may still need to ask for extra charges when a book is heavy or requires insurance, or if you need to charge taxes... [Read More]

10th Anniversary Promotions Watch this space in the Digest for updates, promotional opportunities, and other information about our 10th anniversary campaign this summer. Promotional Materials - Distribution Tips Thank you to all booksellers who ordered bookmarks, posters and stickers for the anniversary campaign! Your promotional packages will be arriving the week of May 15. [Tips on how to distribute materials] Visit 10 Booksellers in 10 Cities We're pleased to announce the names of the booksellers who will be participating in our 10th anniversary "Win a Trip Around the World" contest! [View the List] Are You on the Abebooks Map? Join the hundreds of booksellers already listed in our online interactive map - add yourself today! [Add Your Bookstore]

Exclusive Offers & Discounts From Brodart
Our friends at Brodart are offering Abebooks booksellers exclusive discounts on all book care products. [Learn More]

Book Standard - FREE Offer
The Book Standard, a one-stop online information center, is offering Abebooks booksellers free subscriptions to its weekly Retail Report e-newsletter. [Subscribe Now]

LA Times Festival of Books This Weekend If you are planning to attend this event at the UCLA campus, please stop by our booth (653) to say hello to Lisa, Chris, Jordan, and Janice! Upcoming Events Book Expo America (May 19-21, Washington, DC) - Come by our booth (#1515) on Saturday, May 20 at 5 pm for refreshments and celebrate our 10 year anniversary! Plus, we are hosting a Bookseller Product Seminar on Sunday, May 21. E-mail us to RSVP or find out more. Book Expo Canada (June 11-12, Toronto, ON) - Visit us at booth #130.

I received the book that I ordered within about 2 days, and the quality was even better than hoped for. The supplier was Samuel Rokusek. Good job!

Tip of the Month
Your Security and Trust team works with booksellers and buyers on issues related to fraud and Policy violations. Check out the SAT Tips page for more information about what they do, and our current issues. [Visit Security & Trust Page]

Abebooks provides designated fields for your phone number, e-mail address, URL and other details. Make sure to use each field appropriately to ensure a consistent experience for buyers. [Review the Bookseller Policies]

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Roundtable Event - May
Join us for the next Roundtable Live Chat on Wednesday, May 31 from 11:00 a.m. to 12:00 p.m. PST.

(Remember that if you cannot make the chat, you can read the transcripts in the Roundtable Event folder in our Forums after each event.)

Be Featured on Our Homepage
We're currently promoting Acorn Books and their retirement sale on our homepage. If you have an idea for an exciting promotion involving your bookstore, please contact us at features@abebooks.com. We are always looking for new ways to sell your books!