Abebooks.com 
The Bookseller Digest May 2006
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Dear ,
Our 10th Anniversary celebrations have officially begun! Thank you once again to all booksellers who are participating in our contest. In this month's Digest, Storefronts, tips on Returns, Passwords, and Book Attributes, a recap of BEA, and LibraryThing meets Abebooks.

Sue, Shaun & Jordan
Your Sales & Account Management Team

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Highlights:

  • LibraryThing & Abebooks
  • Storefronts
  • Testing Book Attribute Placements
  • 10th Anniversary Promotions
  • Special Offers
  • Marketing & Events
  • News & Announcements

    Abebooks Partners With LibraryThing
    Abebooks has purchased a 40 per cent share in LibraryThing.com, a book cataloging site that's growing fast. "The most exciting part of this deal is the unique information LibraryThing generates about books and book-buying habits," says Hannes Blum... [Read More]

    StorefrontHave You Created Your NEW Storefront?
    Over 800 booksellers have already created brand-new Storefronts pages. They're simple to create, and the new designs feature a choice of colors and photographs, an optional link to Google Maps, and two featured catalogs you can update as often as you wish. [Read More]

    Testing Placement of Search Refinements
    Our next test on the web site will be to the refinements displayed in the search results (e.g., hardcover.) Currently, these are displayed on the right side of the page. During June, 10% of all visitors will see the refinements across the top of the page instead. Well track usage, sales, and other statistics to determine if this change should be made permanently.

    "Dogbert" Becomes "WWW"
    Were currently in the process of replacing the "dogbert" you notice in some Abebooks URLs with the standard "www." If you have any Abebooks pages bookmarked, we encourage you to update them over the coming weeks. [Read More]

    Site Maintenance Notice
    On Wednesday, May 31 we'll be doing some site maintenance which may result in your needing to sign onto your Abebooks account the next time you go to access it. Please confirm that the e-mail address associated with your account is up-to-date... [Read More]

    Tips

    KristyCustomer Support Tip:
    Returns Reasons

    By Kristy
    Buyers can shop with confidence on Abebooks with the 30-day guarantee. If a return is due to an error on the part of the bookseller, buyers can return a book within 30 days of the estimated delivery date (set by you in your shipping matrix). Each return reason type has unique refund rules, and its helpful to be aware of them all. [Read More]

    JoshTechnical Tip:
    Determining Book Attributes

    By Josh
    When you send your listings to Abebooks, we can scan through all the fields to look for certain combinations of words to determine the attributes of a book. The most effective way to ensure that your book attributes are interpreted properly is to supply each type of attribute in its own field. [Read More]

    Brodart Book Care Tip:
    Erasing on Fragile Paper
    By Bern Marcowitz
    The rule is that the more effective the cleaner, the more abrasive it is. It follows then that the least abrasive cleaner should be used first; and if that fails, upgrade to next most abrasive... [Read More]

    10 Years

    10th Anniversary Promotions
    Watch this space in the Digest for updates, promotional opportunities, and other information about our 10th anniversary campaign this summer.

    The Celebrations Begin!
    On May 15, we launched our 10th Anniversary contest and features on the web site. We've already welcomed thousands of new visitors to the site.

    Remember to include your bookmarks in all of your orders - buyers will be looking for them. (If you haven't received your bookmarks yet, be patient - they are on their way. The contest is open until July 31st so you have plenty of time. Tips on how to distribute materials)

    Over 15 instant win prizes have already been won! Congratulations to those booksellers who distributed winning bookmarks. We will be contacting you all shortly to claim your prizes. Again, thank you for participating in the anniversary campaign.

    We encourage you to discover the Abebooks history, meet the founders and the 10 booksellers the winners will visit, and see how books can change lives.


    Special Offers

    Exclusive Offers & Discounts From Brodart
    Our friends at Brodart are offering Abebooks booksellers exclusive discounts on all book care products. [Learn More]

    Book Standard - FREE Offer
    The Book Standard, a one-stop online information center, is offering Abebooks booksellers free subscriptions to its weekly Retail Report e-newsletter. [Subscribe Now]

    Marketing & Events

    Book Expo America Recap
    Thank you to everyone who stopped by to visit us at BEA in Washington, DC, this past weekend. Our new "not-book" campaign was a huge hit at the show! Thank you also to those who participated in our Bookseller Product Seminar - we received some great feedback and questions.

    Upcoming Events
    Book Expo Canada (June 11-12, Toronto, ON) - Visit Sue & Jordan at booth #130.

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    Security & Trust

    Tip of the Month: Best Practices for Secure Passwords
    Its always a good idea to sign out of your account on any Web site you visit, especially if you are using a public or shared computer. You can provide even more security for your account using best practices for secure passwords. [Read More]

    [Security & Trust Page]

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    This Month in the Advisory Group
    We're asking for your feedback on changes to our Browse system, and our Code of Conduct policies on "page hogging". Make your voice heard - join now
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    Kudos

    Arundel Books of Seattle sent the book, in excellent condition. Further, they provided excellent service, with firm and protective packaging. The book included slides, which were in excellent condition. They even provided a slide viewer. Thank you, very much. As always, a pleasure to deal with your company. - Charles

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    Community

    Bookseller Poll
    Have you participated in any of our homepage or newsletter features & promotions (e.g. discounts or free shipping)?

    • Yes
    • No
    • If no, why not?
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    Promote Yourself!

    Be Featured on Our Homepage
    We're currently promoting Acorn Books and their retirement sale on the Abebooks web site. If you have an idea for an exciting promotion involving your bookstore, please contact us at features@abebooks.com. We are always looking for new ways to sell your books!

    Avid Reader Book Club
    Our next Avid Reader Book Club pick is Never Let Me Go by Kazuo Ishiguro. If you have it in your inventory but its not listed yet, upload it now because well be promoting it heavily on the homepage and in newsletters throughout June.

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