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The Bookseller Digest November 2006
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Hello,

In this month's Digest: meet Maria and Marc, the newest additions to our sales & account management team; find out whether your book descriptions are helping or hurting your sales; read updates on IberLibro integration and the new shopping basket; and take a sneak peek at the Bookseller Survey results so far. We're looking forward to successful holiday and winter textbook seasons with all of our booksellers.

Sue, Jordan, Marc and Maria
Your Sales & Account Management Team

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Highlights:

  • Iberlibro Integration
  • Bookseller Survey 2006
  • New Shopping Basket Update
  • Customer Support Tip
  • Marketing & Events
  • Meet Maria & Marc
  • News & Announcements

    Meet Maria and Marc
    Maria and Marc are the newest faces on our Sales & Account Management team. Booksellers of rare and antiquarian books will get to know Maria at fairs and festivals as she dedicates her time to our core booksellers. Marc will be working with textbook sellers as our fastest-growing segment continues to expand. Jordan will continue to work with used and new booksellers too. [Meet Maria & Marc.]

    IberLibro Integration Update
    IberLibro.com will be a full AbeBooks Website before the end of the month, so your books will be listed on 5 international Web sites instead of 4 for the same monthly fee. Now is a good time to upload any Spanish-language books in your inventory and adjust your shipping matrix to include rates for Spain, Mexico, and other Spanish-speaking countries. You'll see your IberLibro orders in your order list just like your orders from the other international AbeBooks sites.


    Bookseller Survey 2006
    More than 2,000 booksellers from around the world have told us about their stores, inventory, and the future of bookselling. Here are some interesting statistics so far: About 30% of respondents said they have a bricks and mortar location; 10% have travelled to another continent to purchase a book, and 60% sell books full-time. We want these results to be as representative as possible because this information will influence how we work with you. Make sure your voice is heard: take the survey now and not only will your store be counted, but you'll be eligible to win a year's free subscription. Problems completing the survey? [Read our Survey FAQ.]

    New Shopping Basket Update
    The new shopping basket has been a great success: we're seeing more buyers complete the checkout process, which means more orders for you. Buyers have already added 50,000 books to their Save for Later lists.


    Tips AnnaCustomer Support Tip
    By Anna

    Improving Findability
    Adding your books into your inventory management system and uploading is only the beginning of making sure buyers find your books. Are you taking advantage of all the ways to make sure your books are found more often by more buyers? [View our Findability Tips]

    Marketing & Events

    What Buyers are Saying About Book Descriptions
    We recently asked our Customer Advisory Board what they like to see in book descriptions in the search results. Are your descriptions helping or hurting your sales? [See the results.]

    Holiday Season Tips
    November and December can be the most successful season of the year for many booksellers. If you missed our Holiday Season Tips e-mail, you can review it in Bookseller Central. [Read the Holiday Tips.]

    Penguin Crime and Punishment

    Coming Soon - Charity Auction
    Next month, AbeBooks is hosting an auction with Penguin Classics. The only signed copies of five special-edition books will be auctioned with all proceeds going to charity. We'll include links to your listings for buyers who've been outbid, and we expect the auction to attract major media attention. Stand by for more news soon.

    Giftsleuth and Booksleuth
    These two forums are full of people who want to buy books: they just aren't sure which ones. Submitting your BookSleuth and GiftSleuth suggestions offers an opportunity for you to build relationships with potential buyers and to link to your listings.

    The AbeBooks Blog: Reading Copy
    Our blog is one more way to increase awareness about AbeBooks, and our regular blog readers will have AbeBooks in mind next time they want to purchase a book. [Check out Reading Copy.]

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    Security & Trust

    Tip of the Month
    A high order completion rating measures buyer satisfaction and your success on AbeBooks. Completion is measured as the percent of books shipped minus the number of returns you receive. We require an 80% completion rating for your AbeBooks orders. Remember: the higher your completion rating, the more sales you're being paid for (not to mention all of your happy buyers)! [Fulfillment Tips]

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    This Month in the Advisory Group

    This month, have your say on the bookseller policies pages. Make your opinion heard! Join now.

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    Kudos

    "Just a note to let you know how pleased I was with the copy of THE GLORY OF EGYPT that I received from Sun Valley Books and Video. It was a nice clean copy, the dust jacket was, in my mind, sharper than advertised, the price was exceptional and the book was well-packaged and received in a reasonable length of time. - Happy Customer

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    Community

    Roundtable Live Chat
    Join us for the next Roundtable Live Chat on January 18th from 9:00 a.m. to 10:00 a.m. PDT.

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