2006 Bookseller Survey Results
Thanks to the more than 3,400 of you who participated in the 2006 Bookseller Survey and shared your feedback about your stores, inventory, and hopes and plans for the future. We're using this information to better understand our booksellers' needs when developing new products and features. We also want to share the results with you so you can learn more about the bookselling community you're part of! Congratulations to Turgid Tomes of Nashville who won our draw for a year's free subscription. [Review the results and winners.]

The New AbeBooks Browse Launch
The new AbeBooks Browse will be launching to buyers before the end of the month. We'd like to thank the Advisory Group for taking the time to complete three surveys over the last six months to help refine the category list, the rules for assigning categories, and the layout of the pages the buyers will see. If you haven't started categorizing your books already, you can use the online listings manager or your custom conversion to start. Your books may also be ISBN-matched to categories.[Find out how you can categorize your books.]

Rare & Antiquarian Refinement in Search
In the next few weeks, we'll be launching a new refinement in the search results: Rare Book Specialists. Books listed by ILAB members will be displayed in search when a buyer uses this refinement. We'll be closely monitoring the results of this refinement in search and on orders, and will be reviewing feedback from buyers and booksellers. Sign up for the Advisory Group if you'd like to share your feedback!

Shipping Matrix Updates
We announced updates to the maximum rates in the shipping matrices last week. We encourage all of our booksellers to review their rates and add more countries to their matrix to offer customized service to buyers around the world. [Review the Bulletin sent to booksellers in the U.S.A., Canada, or Australia & New Zealand.]

AbeBooks Headquarters New Address
We're all unpacked and have learned our way to the nearest coffee shops in our new neighborhood. Make sure to update your records with our new address: 5th Floor - 655 Tyee Road, Victoria, BC Canada V9A 6X5

Customer Support Tips
By Anna

Getting to Know Your Customers
Some of the best ways to increase your customer base are to make personal connections with potential buyers and to keep updated on buyer behavior. On AbeBooks, you can get to know your buyers with GiftSleuth, BookSleuth, the Books-Wanted List. [Read more.]

By Natalie

Refine Your Descriptions Using the Glossary
Test your book-description knowledge: What do the abbreviations ms, rem, and App stand for? What's the difference between a book in As New condition versus Fine? [Check your answers.] Describing your books inline with the AbeBooks glossary ensures buyers understand your descriptions, and can prevent returns for the reason "Item not as described." [Go to the Glossary.]

Book Expo America We're looking forward to meeting many of you and introducing AbeBooks to potential buyers at Book Expo America. Visit us at Booth #4300, June 1st to 3rd at the Jacob Javits Convention Center in NY, NY. Book Expo Canada You'll also have a chance to meet Jordan and other members of the AbeBooks team at the Metro Toronto Convention Center in Toronto from June 10th to the 11th. AbeBooks Down Under Marc will be travelling to Australia to meet with booksellers there during June. He'll be attending the Australian Booksellers Association Annual Conference in Melbourne, on the 17th and 18th, and will host additional events with Philip of Leurabooks in Brisbane, Sydney and Adelaide. Watch your inbox and mailbox for more information! Religious and Spiritual Books Room Our newest Room has launched and it features Religious & Spiritual books and booksellers. If you have an idea for a feature to be included, or would like your store listed in the directory, send an e-mail to features@abebooks.com. Colorado Antiquarian Book Seminar Maria, our Rare and Antiquarian bookseller account manager, will be attending the Colorado Antiquarian Book Seminar in August. Now in its 29th year, leading specialists share their expertise with booksellers, librarians and collectors at the event. For more information or to sign up yourself, visit the Book Seminars Web site. Most Expensive Books Sold on AbeBooks in April Buyers appreciate that they can find any book from AbeBooks booksellers, and the list of most expensive books sold on AbeBooks.com during April shows how vast your selection is! [View the list.]