AbeBooks Subsidiaries: FillZ
Starting this month, we will begin highlighting AbeBooks subsidiary companies: who they are, what they do, and how they can help you! The first featured subsidiary is FillZ.

FillZ is a web-based inventory, re-pricing, and order management tool that allows booksellers to easily list books on up to 18 worldwide online marketplaces, including Amazon.com, AbeBooks.com, Alibris.com, and more. Click here for more information on FillZ.

Customer Support Tip

Requesting Extra Charges
by Stephanie
If you receive an order for a heavy book, or if you need to add tracking or insurance to an expensive order, you can easily request additional funds from the book buyer by using the [Request Extra Charges] feature. Extra charges can also be requested when you need to collect sales tax on an order.

It is extremely important that you keep your requests for extra charges reasonable and that you clearly communicate your reason(s) for them to the buyer. Buyers often mistrust such requests but if the amount asked for is reasonable, and if the buyer fully understands why it is necessary, they are more likely to accept the request and remain satisfied with their purchase.

For all Visa and MasterCard orders, extra charges must be requested by logging into your AbeBooks account and accessing the order through your Members Menu. This is the case even if you are using our Batch Order Processing or Order API tools. Once the buyer has accepted or rejected the request, the order must also then be completed through your Members Menu. Read more to find out how!

$10 Off CIROBE Registration
AbeBooks.com will once again be attending the Chicago International Remainder and Overstock Book Exposition (CIROBE), from October 26 – 28, at the Hilton Chicago. Sign up as an AbeBooks customer and receive $10 off your registration fee! Special pre-registration rate extended until October 20 if you register online or by fax!! Learn more.

Coming Up: Holiday Craft Book Feature
In preparation for the upcoming Holiday Season, AbeBooks will be launching a feature on Holiday Craft Books, geared toward those who craft for fun, profit and holiday gift giving! If you haven’t already done so, please be sure to categorize any craft books you have in your inventory appropriately, to make them easy for buyers to find! Holiday craft books should be categorized under Crafts & Hobbies > Seasonal. Further information on categorizing your listings can be found here.

If you have an idea for a unique feature, send us an email!

Most Expensive Books Sold on AbeBooks in September
See the most expensive books sold in September.

Promote Yourself!
Your books on our homepage. If you have an idea for an exciting promotion involving your specialty or a unique book, please contact us at features@abebooks.com.