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The Bookseller Digest March 2008
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Hello ,

Several eagerly anticipated products launched this month: HomeBase 3.0 Alpha, AbeBooks.it Alpha, AbeBooks Web Services Alpha and a newly redesigned home page. As part of our commitment to improved communication with our bookseller community, we've re-launched "Ask AbeBooks" in the Bookseller Forum, and we look forward to helping you with any questions you might have.

As always, your Bookseller Digest contains useful tips from Customer Support and Security and Trust. In this issue, we've also provided some detailed information from Marketing on the potential for boosting your sales through the free shipping program. And, of course, don't forget to check out the most expensive books sold last month!

Shaun, Jordan, Marc, Maria, and Anna
Your Sales & Account Management Team

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Highlights:


  • HomeBase 3.0 Alpha Testing
  • "Ask AbeBooks" Re-Launched
  • Customer Support Tip
  • Upcoming Book Fairs
  • Can Free Shipping Boost Business?
  • News & Announcements

    HomeBase 3.0 Alpha Testing Underway
    Alpha testing of the English version of HomeBase 3.0 began on March 10! The Beta release is set for March 31, assuming all goes well with the Alpha test, and the release of other supported languages is tentatively scheduled for April 21. If you are interested in Beta testing HomeBase 3.0, please take our survey.

    Internal Launch of AbeBooks.it
    AbeBooks.it was launched internally on March 10! This initial launch is for testing purposes, so we can make sure any bugs are ironed out prior to the final release. The external launch is scheduled for March 31. Don't forget that all of your books will automatically be listed on AbeBooks.it!

    Home Page Redesign
    Based on extremely positive feedback during the testing phase, we also launched a redesigned AbeBooks home page on March 10. While it might take a bit of getting used to, we trust that you'll find the new design user friendly and easy to navigate.

    AbeBooks Search Web Services
    Alpha testing of AbeBooks Search Web Services began on February 18th. Our Search Web Services provides price comparison sites (as well as other high volume, multi-product sites) real-time access to search over 110 million AbeBooks listings. Our initial tests are being conducted with price comparison sites, and the Beta release is planned for April 21.

    "Ask AbeBooks" Re-launched in Bookseller Forum
    The "Ask Abebooks" folder was re-launched in the Bookseller Forum on Friday, March 7. This folder is a place for booksellers to ask questions of AbeBooks regarding AbeBooks web site functions, policies, and programs.

    Full details and guidelines for using "Ask AbeBooks" can be found here.

    Collateral Toolboxes
    Thank you for all of your requests for collateral toolboxes! We will have collateral material available on site at the shows below. Please email us at collateral@abebooks.com if you would like some of these materials, so that we can be sure to bring enough with us.

    • PLA National Conference in Minneapolis, Minnesota March 26-28
    • New York Antiquarian Book Fair in New York, NY, April 4-6
    • LA Times Festival of Books, Los Angeles, CA, April 26 & 27

    Tips

    Customer Support Tip

    Jessica
    Using Downloadable Monthly Reports
    by Jessica
    At this time of year, many booksellers require AbeBooks financial records for income tax purposes. You can access all of your account history for 2007 using our Downloadable Monthly Reports. I've provided instructions for downloading a single month's report; please just repeat the process for each month, and then copy and paste the data into one main file. You can sort, format, and edit the reports in a way that works best for you.

    Click here for the instructions.

    Marketing & Events

    Upcoming Book Fairs
    We're looking forward to meeting many of you at the PLA National Conference and the 2008 Spring Book Show later this month, as well as at the New York Antiquarian Book Fair and the LA Times Festival of Books in April.

    AbeBooks will be attending the following conferences and book fairs:

    Can Free Shipping Boost My Business?
    Acknowledging the heated discussions among AbeBooks booksellers regarding our Free Shipping program, we did some analysis of the actual impact on the sales of sellers who joined the Free Shipping program back in February of 2007. Focusing specifically on small and medium sized sellers, with average selling prices between US $10 and $200, we are happy to report that free shipping has positively influenced the business success of these sellers on AbeBooks.com. We compared sales for the 12 month periods before and after joining the Free Shipping program. One of our Rare and Antiquarian booksellers who has been with AbeBooks for more then 10 years actually experienced 53% growth!

    Let us share the following 3 examples with you:

    Seller Segment Joined AbeBooks Bookcount Sales Growth
    A Professional seller for new and used books Nov-06 20,000 27%
    B Professional R&A bookseller Sep-97 13,000 53%
    C Professional seller for new and used books Jun-02 6,700 20%

    If you want to learn more about the Free Shipping program, please do not hesitate to contact Customer Support.

    Most Expensive Books Sold on AbeBooks in February!

    See the most expensive sales of February.

     

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    Security & Trust

    Reminder: Listing Ephemera and Non-book Items
    Our Security and Trust Team would like to remind all booksellers that while the listing of ephemera is acceptable under AbeBooks Bookseller Policy 2: Items Available for Sale, the listing of non-book, non-ephemera items is not permitted. Ephemera are defined as printed or written items produced with a short intended lifetime that are now collectible. Examples may include posters, postcards, tickets, maps, or pamphlets. Non-book, non-ephemera items are defined as anything that can be defined neither as a book nor as ephemera.

    View the full Policy

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    February Bestsellers
    1. A New Earth
      Eckhart Tolle
    2. The Pillars of the Earth
      Ken Follett
    3. Flat Belly Diet
      Liz Vaccariello
    4. The Purpose-Driven Life
      Rick Warren
    5. The Secret
      Rhonda Byrne
    6. The Audacity of Hope
      Barack Obama
    7. Lord of the Flies
      William Golding
    8. The Great Gatsby
      F Scott Fitzgerald
    9. The 7 Habits of Highly Effective People
      Stephen R. Covey
    10. Eat, Pray, Love
      Elizabeth Gilbert

    Top Ten Bestsellers for February on AbeBooks.com

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    This Month in the Advisory Group

    We regularly look for specific feedback through our Bookseller Advisory Group. Not a member yet? Join now.

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    Kudos

    "I ordered two books from the Abe's website for the first time. I just received my order from "Text and Margins" and was thrilled. I received the order quickly, and it was shipped very professionally, arriving safe and secure. The condition of the books amazed me. It was like I bought them new. Everything was as advertised and I just wanted to say thank you. I am looking forward to doing a lot of business with you."

    - Happy Customer

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    Community

    Roundtable Live Chat
    Chat with our sales and account management team and Hannes at the next Roundtable Live Chat, scheduled on Wednesday, April 8 from 2:00 p.m. – 3:00 p.m. PDT (9:00 p.m. – 10:00 p.m. GMT) (7:00 a.m. - 9:00 a.m. April 9, Sydney, AU). Watch the Forums for your chance to submit questions and discussion topics in advance!


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