Bookseller Request for Extra Charges

Booksellers normally set their shipping rates based on a book of average size and weight. If you order a book that is heavy or oversized, the bookseller may find it necessary to request extra charges to cover the cost of shipping. A seller may also make such a request if they are required to collect sales tax or to purchase insurance or tracking for a valuable book.

If a bookseller makes a request for extra charges, you will be notified by email. You always have the option to either accept or reject the request. If you reject the extra charges, the bookseller will have the option of shipping the book at the original charge or cancelling the order. Either way, you will be notified by email.

To accept or reject a request for extra charges:

1. Sign on to your AbeBooks account with your email address and password.

2. Click [View My Purchases] in the Member Menu.

3. Locate the order with the requested extra charges.  Click [Yes] in the Extra Charges column to view the extra charges.

4. Select the [Accept] or [Reject] button.

5. Click the [Update Order] button.

The bookseller will then receive an email asking them to process the order. Once they have done so, you'll receive an email notifying you of whether the bookseller has processed your payment and shipped the book, or cancelled the order. 

Please note: Your credit card won't be charged until the extra charges have been either accepted or rejected and the bookseller has processed the order.