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Explanation of Return Reason Codes

 

Reason

Notes

Item did not arrive

The estimated delivery date has passed and the book has still not arrived.

Item damaged

The item was damaged during shipping.

Item not as described

The condition of the book does not match the description on Abebooks.

Buyer does not want item

The buyer has changed their mind. Acceptance of the return is at the discretion of the bookseller and, if accepted, only the book price will be refunded. The buyer will be responsible for the cost of return shipping.

Incorrect Item delivered

The book received is not the book that was ordered.