About High Castle Books, IOBA
Hi! My name is Leigh Holleschau, proprietor of High Castle Books. We are located in the Rio Grande Valley in South Texas, about five miles from the Mexican border. The best-known city which people commonly associate with the area is Brownsville.Rather than divide our stock up into seemingly endless categories, I have coded each item with multiple keywords. This way you can create your own categories. The best way to do this is to use the ‘search our inventory’ function below, rather than the 'browse' function, since 'search' accepts not only keywords, but author, title, publisher and other information. For example you could enter the keyword 'mystery' to see all mysteries in stock, and you could further refine your search by selecting the 'first edition' option as well, thereby displaying only first edition mysteries, etc.
High Castle Books is a member of the Independent Online Booksellers Association, which is a professional organization dedicated to maintaining and enforcing high ethical and professional standards for its member booksellers. You can visit the IOBA site at www.ioba.org, where you will find their Mission Statement, Code of Ethics, and the “Book Buyer’s Bill of Rights”, as well as a Member Directory and The Standard, the organization’s newsletter.
Here is IOBA’s“Book Buyer’s Bill of Rights”
Sometimes the Internet feels like the savage jungle, but you deserve a civilized experience when buying books online. No matter where you shop, you have the right to:
Accurate Descriptions - As a buyer, you deserve complete descriptions that include publisher, edition and condition. Any flaws should be noted.
Reasonable Returns - Anyone can make a mistake, but it should be correctable. Dealers should have clearly-stated returns policies and should always refund for items misdescribed.
Delivery of Product - When you order online, you should receive your book or have your payment refunded. Don’t let anyone tell you different.
A Pleasant Buying Experience - You deserve courteous communications, timely responses and professional service.
Members of the Independent Online Booksellers Association follow a code of ethics that requires all this and more. Watch for the IOBA mark as you shop online, or find an IOBA dealer in your area of interest at:http://www.ioba.org/membersearch.html
Catalogs of High Castle Books, IOBA
Browse High Castle Books, IOBA
Bookstore Terms
We guarantee the condition of every book as it’s described on the Abebooks web sites. If you’re dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn’t arrived, you’re eligible for a refund within 30 days of the estimated delivery date. If you’ve changed your mind about a book that you’ve ordered, please use the Ask bookseller a question link to contact us and we’ll respond within 2 business days.
Shipping Terms:
SHIPPING:
USPS Media Mail (formerly Bookrate): $3.95 for first book, $1.50 each additional.
(approx. 1 to 4 weeks)
USPS Priority: $9.95 for first book, $4.00 each additional.
(approx. 3 to 5 days)
Shipping costs are based on domestic shipping of books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.
|
