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9780071494366

Pharmacy Management: Essentials for All Practice Settings, Second Edition

Desselle, Shane; Zgarrick, David Author

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"This is the most comprehensive pharmacy management book I have ever seen. It is suitable for all types of practice settings: community/retail, hospital, etc. It is nearly a one-stop single resource for one opening a new pharmacy or owning or managing an existing pharmacy. In essence, it provides an understanding for the role of management in pharmacy practice. The book covers core topics as well as valuable peripheral topics and themes that will be of value to managers....It is superior to the earlier edition and to other, currently available management books. It is a plus that nearly all examples and cases use pharmacy settings. 3 Stars."--Doody's Review Service

Covering everything from operations management and purchasing to Medicare Part D, this complete guide explains vital pharmacy management topics across all practice settings.

More than any other text, Pharmacy Management reflects the challenges facing today's pharmacist. The book is filled with advice from the field's top experts who take you through the principles applicable to all aspects of pharmacy practice, from managing money to handling personal stress. Long after you've taken your last pharmacy college exam, you'll turn to Pharmacy Management for answers to make your pharmacy practice more professionally rewarding and personally enriching.

Features:

  • A scenario-based presentation combines practical solutions with evidence-based management theory and models, which are directly applied to cases and examples.
  • Learning objectives and Q&As appear in every chapter
  • NEW chapters on: Leadership, Medicare Part D, and Financial Reports
  • Important revisions to the chapters on Managing Technology and Information Systems and Reimbursement for Value-Added Pharmacy Services

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From the Back Cover:

Reflecting the real-world challenges facing today's pharmacist, this new text helps you manage nearly every aspect of your career. Pharmacy Management gives you advice from top experts in the profession on issues from personal stress management to money, finances, and marketing services. Long after you've taken your last pharmacy college exam, you'll turn to Pharmacy Management for answers to make your everyday professional life smoother, easier, more fun, and more profitable.

Pharmacy Management offers theory and practical solutions in a student-friendly, scenario-studded format. Learning objectives open every chapter, and you can test yourself at every chapter end with Q&As (the chapters actually end with “Questions for Further Discussion,” which don’t include answers—“Q&A” might be a misnomer). No matter the setting where you plan to practice, this book offers a lifetime of help with:

*Evidence-based management principles
*People-management skills
*Managing yourself—your time, money, and stress levels
*Financial and business savvy
*Numerous models and case studies
*Third-party payers
*Regulatory compliance
*Information technology
*Quality improvement
*Customer service
*Accounting basics
*Value-added services
*Insurance
*Merchandising
*Chain, independent, and hospital pharmacies
*Much more

About the Author:

Shane P. Desselle, PhD, RPh, FaPhA, Associate Dean for Tulsa Programs; Professor and Chair, Department of Pharmacy: Clinical & Administrative Sciences; College of Pharmacy, University of Oklahoma Health Sciences Center, Tulsa, OK

David P. Zgarrick, PhD, RPh, Professor and Chair, Department of Pharmacy Practice, School of Pharmacy, Bouve College of Health Sciences, Northeastern University, Boston, MA

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