Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient’s account. The straightforward easy-to-understand writing style from ICDC authors, presents information clearly and concisely. Patient names, exercises and examples in this training material have been designed to incorporate a light-hearted humorous context, found to improve the ability to comprehend and retain information.
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Guide to Dental Front Office Administrationprovides readers with all the theoretical knowledge and practical skills needed to achieve success as a dental administrator. The book introduces readers to the dental practice, before proceeding on to the more in-depth procedures and practices of the dental front office. All aspects of the dental front office environment are covered. Content includes a variety of subjects such as creating new charts, welcoming patients, tooth morphology, stress and time management, communication, the billing process, as well as appointment setting and call-backs. Dental Assistants/ Administrators or anyone interested in how to run an office in the Dental field.
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