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9780619216023

MCDST 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Carswell, Ron

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9780619216023: MCDST 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-ofchapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.

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About the Author:

Ron Carswell has over 20 years of computer experience with both small and large organizations. Ron holds a Bachelor's degree in Business Administration from the University of Texas and a Master's degree in Business Administration from Baylor University. He has received the A+, N+, CTT+, MCSA, MCSE and MCDST certifications. He is currently an Assistant Professor at San Antonio College, where he instructs in A+, N+, MCSA, and MCDST certification courses. He authored the MCDST Guide to Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows XP Operating Systems. He co-developed the Guide to Parallel Operating Systems with Heidi Webb and Terrill Freese.

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Carswell, Ron
Published by Course Technology (2004)
ISBN 10: 0619216026 ISBN 13: 9780619216023
New Paperback Quantity Available: 1
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Irish Booksellers
(Rumford, ME, U.S.A.)
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Book Description Course Technology, 2004. Paperback. Book Condition: New. book. Bookseller Inventory # 0619216026

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