9780130096272

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Maximizing the value of technology-and the success of your IT organization.

The effective use of technology is key to the success of every enterprise. But 70% of IT organizations are still viewed by their business counterparts as cost centers, not value centers. This book shows IT leaders how to change that perception. Renowned CIO Ken Moskowitz and top IT consultant Harris Kern offer a plan for building IT environments that exceed strategic goals, while nurturing unprecedented levels of productivity and job satisfaction. They provide both "Rules of thumb" and an intellectual framework for building and running an outstanding IT organization. Key topics include:

• Defining IT strategy and making it operational
• Managing your human capital: recruiting, hiring, transitioning, mentoring, and managing performance
• Controlling the risks and expectations associated with any IT project 6 Deepening relationships with line-of-business leaders, senior executives, and the boardroom Building a track record of success
• Reaping the benefits of standardization

Drawing on the experiences of one of the world's most successful IT organizations, Moskowitz and Kern demonstrate exactly how to manage technology as a strategic asset, partner with the business, build a culture based on shared values and create exceptional value-and be recognized for it throughout an organization.

"To really leverage the value of information technology, you need an IT organization that is genuinely aligned with your business goals and objectives. Ken Moskowitz and Harris Kern show you exactly what it takes to build that organization. If you want to learn how to turn a cost center into a strategic asset, this is the book you need."

-Leonard Kim, CIO
GE Capital

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