Total Quality: Management, Organization, and Strategy - Softcover

9780314028266: Total Quality: Management, Organization, and Strategy
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An overview of the general concepts of quality that links those concepts to traditional theories in organizational behavior, organization theory and design, and strategy.

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About the Author:
James R. Evans is professor in the Department of Operations, Business Analytics, and Information Systems in the Lindner College of Business at the University of Cincinnati. His service includes president of the Decision Sciences Institute 1997-1998 and 11 years on the Board of Examiners and Panel of Judges for the Malcolm Baldrige National Quality Award. He has been Editor of the Quality Management Journal, published by the American Society for Quality, and served on editorial boards of numerous other journals. Dr. Evans has published more than 90 refereed papers and more than 30 editions of books. During the annual Quality Congress in May 2004, The American Society for Quality presented Dr. Evans and co-author Bill Lindsay with the Philip B. Crosby Medal for writing THE MANAGEMENT AND CONTROL OF QUALITY, 6E. The Crosby medal was presented "for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, and techniques of quality management."

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Other Popular Editions of the Same Title

9780324012767: Total Quality: Management, Organization and Strategy

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ISBN 10:  ISBN 13:  9780324012767
Publisher: South-Western College Pub, 1999
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Dean, Jr. James W.; Evans, James R.
Published by - (1993)
ISBN 10: 0314028269 ISBN 13: 9780314028266
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Book Description Paperback. Condition: Very Good. Total Quality: Management, Organization, and Strategy This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780314028266

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ISBN 10: 0314028269 ISBN 13: 9780314028266
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ISBN 10: 0314028269 ISBN 13: 9780314028266
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Book Description Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780314028266. Seller Inventory # 8742459

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Dean Jr., J.W. and Evans, J.R.
Published by West Publishing Company (1994)
ISBN 10: 0314028269 ISBN 13: 9780314028266
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Book Description Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780314028266. Seller Inventory # 9373174

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