9780471015871

Listening: The Forgotten Skill: A Self-Teaching Guide

Burley-Allen, Madelyn

ISBN 10: 0471015873 / 0-471-01587-3
ISBN 13: 9780471015871
Publisher: Wiley
Publication Date: 1995
Binding: Softcover
Editorial Reviews for this title:
Synopsis:
A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions--millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you--professionally, socially, and personally. With her time-tested techniques, you'll learn how to:
* Eliminate distractions and improve your concentration on what is being said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit real information
* Get others to listen to you
* Master a whole range of listening skills that you can use on the job and in your personal life
Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

Editorial reviews may belong to another edition of this title.
 

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Book Description: John Wiley and Sons Ltd, United States, 1995. Paperback. Book Condition: New. 2nd Revised edition. 231 x 188 mm. Language: English Brand New Book. A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions - millions of dollars worth of mistakes just because most people don t know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you - professionally, socially, and personally. With her time-tested techniques, you ll learn how to: * Eliminate distractions and improve your concentration on what is being said* Locate key words, phrases, and ideas while listening* Cut through your own listening biases* Interpret body language clues* Ask constructive, nonthreatening questions that elicit real information* Get others to listen to you* Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress. Bookseller Inventory # AAC9780471015871

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Book Description: John Wiley and Sons Ltd, United States, 1995. Paperback. Book Condition: New. 2nd Revised edition. 231 x 188 mm. Language: English Brand New Book. A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions - millions of dollars worth of mistakes just because most people don t know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you - professionally, socially, and personally. With her time-tested techniques, you ll learn how to: * Eliminate distractions and improve your concentration on what is being said* Locate key words, phrases, and ideas while listening* Cut through your own listening biases* Interpret body language clues* Ask constructive, nonthreatening questions that elicit real information* Get others to listen to you* Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress. Bookseller Inventory # AAC9780471015871

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Book Description: Paperback. Book Condition: New. 2nd. 189mm x 12mm x 234mm. Paperback. A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 208 pages. 0.426. Bookseller Inventory # 9780471015871

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