Managers all over the world make decisions on product and service related issues on a regular basis. Defining, generating, managing and interpreting information becomes an integral part of every organization. Readers of this book are presented with an overview of the major steps in the marketing research process. The book starts by detailing the importance of marketing research and the role it plays in the organization and how it helps with managerial decision making. The book then takes a micro-level approach, detailing each step of the marketing research process. The applications of marketing research, such as brand equity, customer satisfaction, and relationship marketing as also covered.
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Book Description Wiley. Hardcover. Book Condition: New. 0471718114 Brand New.International Edition.Paperback Cover. Guaranteed Super Fast Delivery. Same Contents as US Editions. ISBN and Cover might be different in some cases. Please allow 4-14 days to arrive. Great Customer Service.We Are Ship Worldwide. Bookseller Inventory # AVAV-ABE-471718114
Book Description Wiley, 2005. Hardcover. Book Condition: New. 2nd. Bookseller Inventory # DADAX0471718114