This handy guide presents an intelligent overview of the costs and benefits of outsourcing, its uses and applications, and the processes used to manage it. Endorsed by industry experts, it demonstrates how to deal with outsourcing as an emotional and political issue, shows how to update your business strategies to take advantage of outsourcing opportunities, and provides a wealth of resources for those who want to build a successful career in the outsourcing industries.
Outsourcing is a hot topic among business leaders and workers in the global business community. In The Black Book of Outsourcing, outsourcing gurus Doug Brown and Scott Wilson demystify the subject and show executives and staffers alike how to successfully assess and implement outsourcing, communicate internally and with partners, measure performance, and lead outsourcing transitions.
But more than just outlining best practices, the authors debunk some of the most persistent myths about outsourcing and its effects on the economy, and provide managers with the help they need. Most important, they equip you with a wide range of opportunities for professionals in the outsourcing industry, including new certification programs and key outsourcing vendors.
The Black Book of Outsourcing covers every major topic and application of outsourcing, including:
Based on Brown and Wilson's extensive experience working with dozens of companies on every aspect of outsourcing, this book provides the practical tools and information you need to make smart decisions in planning, developing, implementing, and leading effective outsourcing initiatives. Whether managers are concerned about the emotional and political side of outsourcing or the practical side of getting it done, The Black Book of Outsourcing offers comprehensive coverage, practical solutions, proven tactics, and trustworthy advice.From the Back Cover:
PRAISE FOR THE BLACK BOOK OF OUTSOURCING
"The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity."
—Thomas J. Donohue, President and CEO, United States Chamber of Commerce
"An exhaustive, in-depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy."
—Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University
"This book will help you gain an understanding that in the new global, high-tech economy, there's no cruising altitude."
—Robert Reich, Former U.S. Secretary of Labor, Clinton Administration
"Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right."
—Terry Jost, North American Outsourcing Leader, Capgemini
"The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges."
—Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University
"This book challenges readers to re-evaluate their preconceived notions about outsourcing."
—J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College
"This is, without question, the most comprehensive publication on outsourcing. It's destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make."
—Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation
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Book Description Wiley. Hardcover. Book Condition: New. 0471718890 100% satisfaction money guarantee. Bookseller Inventory # SKU001618
Book Description Wiley, 2005. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Preface.Introduction: Outsourcing: Opportunities and Challenges.Part One: How to Plan, Lead, and Manage Outsourcing Initiatives.Chapter 1: Overview of the Outsourcing Process.Chapter 2: Making the Decision to Outsource.Chapter 3: What You Need to Know before You Start.Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture.Chapter 5: Outsourcing Options.Chapter 6: Selecting Your Suppliers and Vendors.Chapter 7: Managing Your Outsourcing Vendors.Chapter 8: Navigating Contracts and Negotiations.Chapter 9: New Career Opportunities in Outsourcing Management.Chapter 10: Finding Top Outsourcers: Vendor Directory.Chapter 11: Avoiding Common Outsourcing Mistakes.Part Two: The Indispensable Guide to Finding an Outsourcing Career.Chapter 12: Strategizing for Success in the New Global Economy.Chapter 13: Learning to Market Yourself in the Global Economy.Chapter 14: Hot Jobs in Outsourcing.Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job.Part Three: The Indispensable Guide for Outsourcing Entrepreneurs.Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing.Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.Chapter 18: Starting an Outsourcing Business.Glossary.Index. Bookseller Inventory # ABE_book_new_0471718890
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Book Description Wiley, 2005. Hardcover. Book Condition: New. 1. Bookseller Inventory # DADAX0471718890
Book Description Wiley, 2005. Hardcover. Book Condition: New. book. Bookseller Inventory # 0471718890
Book Description John Wiley and#38; Sons, 2005. HRD. Book Condition: New. New Book.Shipped from US within 10 to 14 business days.THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IP-9780471718895
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Book Description Wiley. Hardcover. Book Condition: New. Hardcover. 384 pages. Dimensions: 9.0in. x 6.1in. x 1.4in.In The Black Book of Outsourcing, outsourcing gurus Douglas Brown and Scott Wilson demystify the subject and executives and staffers how to successfully assess and implement outsourcing. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Hardcover. Bookseller Inventory # 9780471718895
Book Description Wiley, 2005. Hardcover. Book Condition: New. Bookseller Inventory # INGM9780471718895