Business Communications - Hardcover

Means, Thomas

Hardcover

ISBN 10: 0538436824 ISBN 13: 9780538436823

Publisher: Cengage Learning, 2003

Business Communications equips students with the communication tools needed for success in today's rapidly changing global business environment. New topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented using the classical business communications approach.

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About the Author:

Tom Means is an experienced communication professor who has authored several communication titles for South-Western/Cengage. He is retired from Louisiana Tech University, Ruston.

Review:

1. Communicating in Your Life, 2. Communicating in a Diverse Workplace, 3. Nonverbal Communication, 4. The Writing Process, 5. Writing Memos and E-mail, 6. Writing Letters to Your Clients and Customers, 7. Researching and Using Information, 8. Developing and Using Graphic and Visual Aids, 9. Writing Routine Reports, 10. Writing Formal Reports, 11. Technical Communication, 12. Presentations and Meetings, 13. Communicating with Customers, 14. Employment Communication, 15. Job Application and Interviewing Skills

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