
9780669082739
The Service Encounter: Managing Employee/Customer Interaction in Service Business
John A. Czepiel; Michael R. Solomon
ISBN 13: 9780669082739
Publisher: Lexington Books
Publication Date: 1985
Binding: Hardcover
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The Service Encounter: Managing Employee/Customer Interaction in Service Business: Search Results
| 1. |
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 9780669082739) Czepiel, John A.;Solomon, Michael R. Quantity Available: 1
Book Description: Lexington Books, 1985. Book Condition: Fair. N/A. Former Library book. Shows definite wear, and perhaps considerable marking on inside. Bookseller Inventory # GRP21337148 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retail (ISBN: 0669082732 / 0-669-08273-2) Czepiel, John A.;Solomon, Michael R. Quantity Available: 1
Book Description: Lexington Books, 1985. Hardcover. Book Condition: Fair. Dust Cover Missing. Bookseller Inventory # G0669082732I5N01 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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| 3. |
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 0669082732 / 0-669-08273-2) Czepiel, John A.;Solomon, Michael R. Quantity Available: 1
Book Description: Lexington Books. Hardcover. Book Condition: Very Good. 0669082732 Lexington Books, 1988. Hard cover, 4th printing. VG condition in VG dust jacket; a nice clean copy. Bookseller Inventory # SKU1022418 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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| 4. |
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 0669082732 / 0-669-08273-2) Czepiel, John A.;Solomon, Michael R. Quantity Available: 1
Book Description: Lexington Books, 1985. Hardcover. Book Condition: Used: Good. Dust jacket worn. Book in very good shape.Ships Out Tomorrow!. Bookseller Inventory # 110303019 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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