9780669082739

The Service Encounter: Managing Employee/Customer Interaction in Service Business

John A. Czepiel; Michael R. Solomon

ISBN 10: 0669082732 / 0-669-08273-2
ISBN 13: 9780669082739
Publisher: Lexington Books
Publication Date: 1985
Binding: Hardcover
 

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The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 9780669082739)
Czepiel, John A.;Solomon, Michael R.
ISBN 10: 0669082732
ISBN 13: 9780669082739
Bookseller: Better World Books (Mishawaka, IN, U.S.A.)
Bookseller Rating: 5-star rating
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Book Description: Lexington Books, 1985. Book Condition: Fair. N/A. Former Library book. Shows definite wear, and perhaps considerable marking on inside. Bookseller Inventory # GRP21337148

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2.
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retail (ISBN: 0669082732 / 0-669-08273-2)
Czepiel, John A.;Solomon, Michael R.
ISBN 10: 0669082732
ISBN 13: 9780669082739
Bookseller: Books Squared (Dallas, TX, U.S.A.)
Bookseller Rating: 5-star rating
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Book Description: Lexington Books, 1985. Hardcover. Book Condition: Fair. Dust Cover Missing. Bookseller Inventory # G0669082732I5N01

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3.
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 0669082732 / 0-669-08273-2)
Czepiel, John A.;Solomon, Michael R.
ISBN 10: 0669082732
ISBN 13: 9780669082739
Bookseller: Turgid Tomes (Nashville, TN, U.S.A.)
Bookseller Rating: 5-star rating
Quantity Available: 1

Book Description: Lexington Books. Hardcover. Book Condition: Very Good. 0669082732 Lexington Books, 1988. Hard cover, 4th printing. VG condition in VG dust jacket; a nice clean copy. Bookseller Inventory # SKU1022418

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4.
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series) (ISBN: 0669082732 / 0-669-08273-2)
Czepiel, John A.;Solomon, Michael R.
ISBN 10: 0669082732
ISBN 13: 9780669082739
Bookseller: Patrico Books (Apollo Beach, FL, U.S.A.)
Bookseller Rating: 4-star rating
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Book Description: Lexington Books, 1985. Hardcover. Book Condition: Used: Good. Dust jacket worn. Book in very good shape.Ships Out Tomorrow!. Bookseller Inventory # 110303019

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