9780688123161

Raving Fans: A Revolutionary Approach To Customer Service

Ken Blanchard; Sheldon Bowles

ISBN 10: 0688123163 / 0-688-12316-3
ISBN 13: 9780688123161
Publisher: William Morrow
Publication Date: 1993
Binding: Hardcover
Editorial Reviews for this title:
Synopsis:
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.


Review:
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

From the Inside Flap

Editorial reviews may belong to another edition of this title.
 

Raving Fans: A Revolutionary Approach To Customer Service: Search Results

1.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: FOURSEASONS4JOY, LLC (CHICAGO, IL, U.S.A.)
Bookseller Rating: 4-star rating
Quantity Available: 1

Book Description: Hardcover. Book Condition: BRAND NEW. BRAND NEW. Fast Shipping. Prompt Customer Service. Satisfaction guaranteed. Bookseller Inventory # 0688123163BNA

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 8.76
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
2.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: Castle Rock (Amherst, NS, Canada)
Bookseller Rating: 5-star rating
Quantity Available: 1

Book Description: Book Condition: Brand New. Book Condition: Brand New * All orders are processed and shipped from Las Vegas, NV USA *. Bookseller Inventory # 97806881231611.0

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 10.33
Convert Currency
Shipping: US$ 3.99
From Canada to U.S.A.
3.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: Paperbackshop-US (Secaucus, NJ, U.S.A.)
Bookseller Rating: 5-star rating
Quantity Available: > 20

Book Description: WILLIAM MORROW, 1993. Hardback. Book Condition: New. New Book. Shipped from US. Bookseller Inventory # VC-9780688123161

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 11.74
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
4.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: INDOO (Avenel, NJ, U.S.A.)
Bookseller Rating: 4-star rating
Quantity Available: > 20

Book Description: Harper Collins Publishers. Book Condition: New. Brand New. Bookseller Inventory # 0688123163

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 13.37
Convert Currency
Shipping: US$ 3.50
Within U.S.A.
5.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: ExtremelyReliable (Richmond, TX, U.S.A.)
Bookseller Rating: 5-star rating
Quantity Available: 1

Book Description: William Morrow. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0688123163

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 13.41
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
6.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: The Book Depository US (Gloucester, ., United Kingdom)
Bookseller Rating: 5-star rating
Quantity Available: 10

Book Description: John Wiley and Sons Ltd, United Kingdom, 1996. Hardback. Book Condition: New. 17 x 5 mm. Language: English Brand New Book. Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn t good enough anymore. If you really want a booming business, you have to create Raving Fans. This, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans. Bookseller Inventory # ABZ9780688123161

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 17.78
Convert Currency
Shipping: FREE From United Kingdom to U.S.A.
7.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: BargainBookStores (Grand Rapids, MI, U.S.A.)
Bookseller Rating: 5-star rating
Quantity Available: > 20

Book Description: Hardcover. Book Condition: New. Bookseller Inventory # 221182

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 14.77
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
8.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: Books Market (Hayward, CA, U.S.A.)
Bookseller Rating: 4-star rating
Quantity Available: 20

Book Description: William Morrow. Hardcover. Book Condition: New. 0688123163. Bookseller Inventory # 0688123163

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 16.51
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
9.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: Murray Media (MIAMI SHORES, FL, U.S.A.)
Bookseller Rating: 5-star rating
Quantity Available: > 20

Book Description: William Morrow. Hardcover. Book Condition: New. Bookseller Inventory # 0688123163

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 17.52
Convert Currency
Shipping: US$ 3.99
Within U.S.A.
10.

Ken Blanchard; Sheldon Bowles
ISBN 10: 0688123163
ISBN 13: 9780688123161
Bookseller: The Book Depository (Gloucester, UK, United Kingdom)
Bookseller Rating: 5-star rating
Quantity Available: 10

Book Description: John Wiley and Sons Ltd, United Kingdom, 1996. Hardback. Book Condition: New. 17 x 5 mm. Language: English Brand New Book. Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn t good enough anymore. If you really want a booming business, you have to create Raving Fans. This, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans. Bookseller Inventory # ABZ9780688123161

Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question

Add Book to Shopping Basket
Price: US$ 22.26
Convert Currency
Shipping: FREE From United Kingdom to U.S.A.
View All Listings for this Book