9780688123161
Raving Fans: A Revolutionary Approach to Customer Service
Ken Blanchard; Sheldon Bowles; Sheldon M. Bowles
ISBN 13: 9780688123161
Publisher: William Morrow & Co
Publication Date: 1993
Binding: Hardcover
Your Satisfaction is Guaranteed:
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans". This, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.
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Raving Fans (ISBN: 9780688123161) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 1
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Raving Fans Format: Hardcover (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: > 20
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Raving Fans: A Revolutionary Approach To Customer Service (Hardcover) (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: > 20
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Raving Fans (Hardback) (ISBN: 9780688123161) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 10
Book Description: John Wiley and Sons Ltd, United Kingdom, 1996. Hardback. Book Condition: New. 5 x 5 mm. Brand New Book with Free Worldwide Delivery. "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. "Raving Fans" is written in the parable style of "The One Minute Manager" and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. "Raving Fans" includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans. Bookseller Inventory # AAC9780688123161 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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Raving Fans: A Revolutionary Approach To Customer Service (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 1
Book Description: William Morrow, 1993. Hardcover. Book Condition: New. Dust Jacket Condition: New. shrink wrapped as pictured and described hardbound with dust jacket. Bookseller Inventory # 189-5-308 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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Raving Fans (ISBN: 9780688123161) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: > 20
Book Description: WILLIAM MORROW and CO, 1993. Hardback. Book Condition: New. New book. Shipped from US. Bookseller Inventory # WB-9780688123161 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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Raving Fans: A Revolutionary Approach To Customer Service (ISBN: 9780688123161) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: > 20
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Raving Fans: A Revolutionary Approach To Customer Service (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 2
Book Description: William Morrow. Hardcover. Book Condition: New. 0688123163 Brand New. Bookseller Inventory # Z0688123163ZN Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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Raving Fans: A Revolutionary Approach To Customer Service (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 2
Book Description: William Morrow. Hardcover. Book Condition: New. 0688123163 Brand New. Bookseller Inventory # Z0688123163ZN Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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Raving Fans (ISBN: 0688123163 / 0-688-12316-3) Blanchard, Ken;Bowles, Sheldon;Bowles, Sheldon M. Quantity Available: 1
Book Description: 1993. Hardcover. Book Condition: New. 1st. 147mm x 17mm x 213mm. 160 pages. 0.281. Bookseller Inventory # 9780688123161 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
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